Research Innovation Analyst 1

We are the leading provider of professional services to the middle market globally our purpose is to instill confidence in a world of change empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled inclusive culture and talent experience and our ability to be compelling to our clients. Youll find an environment that inspires and empowers you to thrive both personally and professionally. Theres no one like you and thats why theres nowhere like RSM.

As a Research Innovation Analyst you will support RSMs Client & Market Insights team by working with research and business data from multiple sources and turning it into accurate clear decision-ready findings. Your work will span primary research client and customer insights quality assurance process improvement and the responsible use of AI-enabled tools to improve analytical workflows and insight delivery. This role is a strong fit for an analytical detail-oriented professional who enjoys learning new tools improving processes and explaining what the data means to non-technical audiences.

• Prepare combine clean validate and document quantitative and qualitative data from multiple sources including survey customer CRM financial operational and text data.
• Analyze research and business data using descriptive analysis cross-tabulation trend analysis qualitative coding and support for more advanced analysis when needed.
• Use approved AI-enabled tools to support research data synthesis documentation and workflow improvement while applying professional judgment and validating the results.
• Apply quality assurance by checking figures reconciling sources documenting assumptions and validating outputs before findings are shared.
• Translate findings into clear reports presentations dashboards recommendations and practical next steps for business stakeholders.
• Maintain organized research materials documentation templates and reusable assets in approved systems to support efficient reuse and verification.

• Bachelors degree in a relevant analytical business research marketing economics statistics data or social-science field.
• 2 to 3 years of experience in research insights data analysis business analysis customer experience market research or a related analytical role.
• Strong Microsoft Excel and PowerPoint skills.
• Experience preparing analyzing and validating quantitative or qualitative data from sources such as surveys customer or CRM systems financial or operational datasets and text-based information.
• Strong analytical and communication skills including the ability to translate data into clear findings presentations dashboards or recommendations for business stakeholders.
• Demonstrated quality-assurance discipline such as checking figures reconciling sources documenting assumptions proofreading deliverables or validating outputs.
• Attention to detail sound judgment collaboration learning agility and comfort responsibly using new analytical and AI-enabled tools.

These qualifications are helpful but not required. RSM-specific tools methods and internal practices can be learned after joining.

• Experience with one or more survey business-intelligence statistical or analytical tools such as Qualtrics SPSS Power BI Tableau SQL R or Python.
• Experience with survey research customer experience voice-of-customer market research or client-insight programs.
• Experience using generative AI or enterprise AI tools for research analysis documentation or workflow improvement.
• Experience testing dashboards analytical workflows AI-enabled tools knowledge bases chatbots or automation for accuracy and usability.
• Experience contributing to executive-ready reports presentations dashboards or recurring insight deliverables.
• Experience documenting data sources assumptions methods and quality checks.

• Organizes work manages priorities and follows through on commitments.
• Applies sound judgment when working with confidential sensitive or incomplete information.
• Collaborates across teams and communicates analytical work clearly to non-technical audiences.
• Continuously learns relevant research analytical and AI-enabled methods as the work evolves.

At RSM we offer a competitive benefits and compensation package for all our offer flexibility in your schedule empowering you to balance lifes demands while also maintaining your ability to serve more about our total rewards at

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/ is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application interview or otherwise participate in the recruiting process please send us an email at .