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Require a TA Specialist in Bengaluru

Job Location:

Bengaluru - India

Monthly Salary: K 10 - 10

Experience Required: 2-5years

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Lead end-to-end onboarding for new customers ensuring a smooth and successful transition to our platform.
Serve as the main liaison between clients and internal teams translating business needs into actionable solutions.
Monitor customer health metrics and proactively identify risks or opportunities for improvement.
Conduct regular check-ins and business reviews to assess progress and drive adoption.
Collaborate with product and support teams to escalate and resolve issues efficiently.
Identify and pursue upsell and cross-sell opportunities based on customer needs and usage patterns.
Develop and deliver tailored training and resource materials to enhance customer proficiency.
Gather customer feedback and share insights with product and marketing teams to inform strategy.

Requirements

Bachelors degree in Business Marketing or a related field.
3 years of experience in customer success account management or a similar role.
Proven track record of driving customer retention and satisfaction.
Strong communication interpersonal and presentation skills.
Proficiency with CRM systems (e.g. Salesforce HubSpot) and customer success platforms.
Ability to manage multiple priorities in a fast-paced environment.
Experience with data analysis and customer health scoring is a plus.

Required Skills:

Career in software testing

Required Education:

(CSE IT)

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