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Require a Customer Service Executive in Mumbai
Job Location:
Monthly Salary:
Experience Required:
Posted:
29 June 2026 (30+ days ago)
Posted:
Application Deadline:
26 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities
Primary Responsibilities
- Handle inbound calls and resolve customer queries related to retail asset products
- Provide accurate timely and personalized solutions to enhance customer satisfaction
- Educate customers about bank products and services to support informed decisions
- Maintain detailed records of customer interactions and transactions
- Meet individual and team targets for service quality and customer satisfaction
Secondary Responsibilities
- Collaborate with internal teams to ensure quick resolution of customer issues
- Stay updated on bank products services and processes
- Support sales goals through effective customer engagement
Requirements
Education
- Bachelors degree in any discipline (Full-time)
Experience
- Minimum 1 year in customer service preferably in banking or financial services
Skills and Attributes
- Excellent communication in English and Hindi; regional languages are a plus
- Strong problem-solving and decision-making skills
- Customer-focused with a positive attitude
- Comfortable working in rotational shifts including weekends and holidays
- Proficient in computer systems and applications
Required Skills:
Join us as a Financial Controller in Noida and be part of a transformation journey that leverages cutting-edge tech to drive excellence in finance
Required Education:
CA/ CMA
