Relationship officer
Posted:
7 October 2026 (Yesterday)
Application Deadline:
4 January 2027
Vacancies:
1 Vacancy
Job Summary
A relationship officer acts as the primary link between a company and its clients to build trust drive sales and ensure long-term satisfaction. 1 2
Key Responsibilities
- Client Management: Serve as the main point of contact for client questions requests and feedback.
- Sales and Growth: Promote and cross-sell company products or services to meet sales targets.
- Customer Support: Resolve client complaints and issues quickly and professionally.
- Onboarding: Guide new clients through the setup and orientation process.
- Record Keeping: Maintain clear logs of client interactions transactions and updates using CRM tools. 2 3 4 5 6
Requirements and Qualifications
- Education: A bachelors degree in business administration marketing or a related field.
- Experience: Prior background in sales customer service or account management.
- Communication: Exceptional verbal and listening skills to handle diverse clients.
- Problem-Solving: Ability to stay calm and fix issues under pressure.
- Tech Skills: Basic computer literacy and familiarity with customer management software. 4 7
Required Skills:
ValiddrivinglicenseOwnbikescooterwithdocumentsBasicrouteknowledgeGoodcommunicationskillsPunctualandresponsible