Relationship Manager (Malayalam speaker)

Please note that we are looking for candidates wanting to relocate from India to Armenia only.

As a Relationship Manager you will focus on onboarding new clients and be involved in the growth of these accounts by employing a value-based relationship approach. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.  

You will:  

• Meet and exceed personal and team KPI targets.  

• Activate retain and grow your customer portfolio through providing personalized voice & social media support and fulfilling their needs.  

• Develop a professional and trusting relationship with your active portfolio of clients keeping them up to date with our developments to ensure they receive the highest level of service.  

• Research sources for developing prospects and for information to determine customers potential.  

• Prepare and enable efficient sales activities with available tools reports action items and business insights.  

• Listen to customers and offer the best solutions to their needs and concerns.  

• Cooperate with relevant departments to resolve issues and complaints in a timely manner.  

• Provide feedback to relevant departments on customer needs expectations and frustrations.  

• Continuously improve knowledge of the financial markets and the companys offering.  

• Updating individual/team daily weekly and monthly reports for management when required.  

• Provide feedback to relevant departments on customer needs expectations and frustrations.  

• Display behaviors aligned with our core values inside and outside the office.  

• Adhering to all compliance and security requirements.  

• Stay abreast of global economic indicators central bank decisions and geopolitical events that can affect forex markets. 

• Translate complex financial and economic data into understandable investment advice. 

• Any additional duties and responsibilities that may be required.

Qualifications :

Skills and Qualifications 

• Native Malayalam and fluent in English; otheradditional languages considered an advantage. 

• Expertise in Forex Markets: Deep understanding of forex trading currency pairs and the factors that influence their dynamics. 

• Analytical Skills: Ability to analyze financial markets economic indicators and an understanding of macroeconomic trends. 

• Client Service: Excellent interpersonal and communication skills to manage wealthy clients and meet their expectations. 

• Regulatory Knowledge: Familiarity with the financial regulations and licenses relevant to forex trading depending on the region. 

• Experience working in sales for a CFD broker. 

• Experience managing a sales team at a CFD broker considered an advantage. 

• University degree or equivalent (Business Finance Economics or relevant field). 

• Excellent oral and written communication skills and the ability to effectively network withstakeholders handle multiple tasks and track and report on progress. 

• Strong interpersonal and problem-solving skills. 

• Self-motivated with a willingness to work autonomously in a fast-paced and high-pressuredenvironment. 

• Be proactive show initiative and desire to drive continuous improvement. 

• Energetic team player with a positive outlook in the workplace. 

Additional Information :

The hiring employer is Altaris Services Limited registered in Armenia.

Remote Work :

No

Employment Type :

Full-time