Regional Quality Assurance Manager | FMCG | Kolkata

Regional Quality Assurance Manager - East

Location: Kolkata - Head Office
Industry: Food & Beverages / FMCG
Reporting To: Head of Contract Manager
Team Size: 3 Quality/CP Officers

About the Role

We are looking for an experienced Regional Quality Assurance Manager to oversee quality assurance and quality control operations across the East Region 3P (Third-Party Manufacturing) network. The role will be responsible for ensuring consistent product quality regulatory compliance adherence to quality systems and effective implementation of SOPs across all associated manufacturing facilities.

Key Responsibilities

• Manage and oversee overall Quality Assurance and Quality Control activities across East Region 3P manufacturing plants.
• Lead and guide a team of 3 Quality/CP Officers responsible for plant-level quality operations.
• Ensure effective implementation and adherence to Quality Management Systems SOPs specifications and quality standards at 3P manufacturing locations.
• Conduct and coordinate quality audits of third-party manufacturing plants and drive timely closure of audit observations.
• Monitor testing inspection sampling and quality control processes to ensure products meet defined quality standards.
• Ensure compliance with applicable food safety food processing statutory and regulatory requirements.
• Conduct regular reviews of plant quality performance process compliance hygiene GMP and food safety practices.
• Identify quality gaps and drive corrective and preventive actions (CAPA) with manufacturing partners.
• Handle and coordinate resolution of consumer/customer quality complaints including root-cause analysis and corrective actions.
• Conduct training programs for production and quality staff on quality systems SOPs food safety hygiene and process controls.
• Work closely with Production Operations R&D Supply Chain and other stakeholders to resolve quality-related issues.
• Ensure proper documentation traceability testing records and compliance records are maintained at 3P locations.
• Monitor implementation of process improvements and quality initiatives across the regional manufacturing network.
• Support continuous improvement initiatives to reduce quality deviations complaints rejections and process failures.
• Regularly review quality KPIs and provide management with updates observations and action plans.

Candidate Profile

Education - Mandatory:

• B.E./ in Food Technology / Food Processing OR
• . in Food Science / Food Technology or relevant discipline

Industry Experience - Mandatory:

• Candidates must have relevant experience specifically from the Food or Beverage Industry.
• Experience in FMCG food manufacturing beverage manufacturing contract manufacturing/3P operations quality assurance or quality control will be relevant.

Key Skills

• Quality Assurance & Quality Control
• Food Safety & Regulatory Compliance
• Third-Party Manufacturing / 3P Quality Management
• Plant Audits & Quality Audits
• SOP & Process Compliance
• CAPA & Root Cause Analysis
• Quality Complaint Management
• GMP / Hygiene / Food Safety Practices
• Quality Testing & Specifications
• Training & Team Management
• Stakeholder Management
• Strong analytical and problem-solving skills

Preferred Experience

Candidates who have handled multiple manufacturing locations/3P plants and have experience in regional quality management plant audits food safety compliance and quality complaint resolution will be preferred.