REF105143Z-Group Manager (APARGL) Operations- Aus Shift (330am to 130pm) WFO only- Thane
Job Summary
Group Manager Finance & Accounting
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The Manager Finance & Accounting (BPM) is responsible for leading end-to-end F&A operations within a Business Process Management (BPM) environment. The role involves managing service delivery driving process excellence ensuring compliance stakeholder management and leading transformation initiatives to improve efficiency accuracy and scalability.
Key Responsibilities
1. Service Delivery & Operations Management
- Manage end-to-end F&A processes including:
- Procure-to-Pay (P2P)
- Order-to-Cash (O2C)
- Record-to-Report (R2R)
- Ensure SLAs/KPIs are consistently met or exceeded.
- Monitor daily operational performance and resolve escalations.
- Drive high-quality output with focus on accuracy and timeliness.
2. Team Leadership & People Management
- Manage mentor and develop a team of analysts and team leads.
- Conduct regular performance reviews coaching and career development planning.
- Build a high-performance culture focused on accountability and continuous improvement.
- Handle resource planning attrition management and succession planning.
3. Process Excellence & Continuous Improvement
- Identify process improvement opportunities and drive Lean/Six Sigma initiatives.
- Lead automation and digital transformation projects (RPA AI tools ERP enhancements).
- Optimize workflows to improve efficiency and reduce costs.
- Implement best practices and standard operating procedures (SOPs).
4. Client & Stakeholder Management
- Act as primary point of contact for clients/stakeholders.
- Conduct regular governance calls and business reviews.
- Manage client expectations and drive high satisfaction levels.
- Collaborate with internal and external stakeholders across geographies.
Required Qualifications
Bachelors/Masters degree in Finance Accounting or Commerce Inter CA
10 years of experience in F&A operations/BPM/Shared Services
5 years of experience managing large teams 20 and global clients
Key Skills & Competencies
- Strong knowledge of General Accounting
- Hands-on experience with ERP systems (SAP Oracle NetSuite etc.)
- Decision-making and problem-solving
- Data-driven thinking
- Process optimization mind set
- Excellent communication and stakeholder management
Job Location- Thane (WFO Only)
Shift Timings- 3:30am to 1:30pm
Qualifications :
M Com/ B Com / MBA / Inter CA
Remote Work :
No
Employment Type :
Full-time
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more