Quality Management Specialist

About the Role

We are looking for a motivated and detail-oriented Quality Management Specialist to lead the implementation of the ISO 9001 quality management system (QMS) within our organization. You will play a key role in helping the company achieve and maintain certification driving continuous improvement and embedding a culture of quality across all departments.

Key Responsibilities

• Lead implementation of the ISO 9001:2015 Quality Management System.

• Conduct a gap analysis to assess current processes against ISO 9001 requirements.

• Develop document and update quality policies procedures and work instructions.

• Coordinate
  internal audits and support external certification audits.

• Train employees and department heads on ISO 9001 requirements and quality best practices.

• Monitor key quality indicators (KPIs) and drive corrective/preventive actions.

• Manage non-conformities risk
  assessments and continuous
  improvement initiatives.

• Serve as the main point of contact with the certification body (e.g. a NABCB-accredited certifier or an international body such as Bureau Veritas TÜV DNV or BSI operating in India).

• Ensure ongoing compliance and prepare the organization for surveillance and recertification audits.

• Promote a culture of quality and process ownership across teams.
  
  

Qualifications

• Bachelors degree (B.E./) or equivalent in Quality Management System

• Proven experience (25 years adjust as needed) in ISO 9001 implementation or quality management

• Solid understanding of ISO 9001:2015 requirements and quality management principles.

• Demonstrated experience having successfully led another company in India through initial ISO 9001 certification (not just maintaining an existing certification).

• Experience conducting internal audits (ISO 9001 Lead Auditor certification e.g. from NABCB/IRCA/BSI is a strong plus).

• Strong analytical organizational and problem-solving skills.

• Excellent communication skills in English with the ability to train and influence stakeholders at all levels.

• Proficiency in quality tools (e.g. PDCA root cause analysis process mapping).

Required Experience:

Senior IC