QA Engineer
Job Summary
Role Summary
Owns technical testing of agent outputs accuracy turnaround-time impact and regression testing as agents are iterated feeding the accuracy and completion-time KPIs tracked at the programme level.
Key Responsibilities
- Build test suites validating agent outputs against golden-record datasets across covered processes.
- Track and report accuracy/turnaround-time metrics to support baselining exercises agreed with the business.
- Run regression testing whenever agent/prompt configurations change to prevent silent accuracy drift in regulated processes.
- Feed findings into the human QA function for final sign-off this role supports human QA authority on regulated activity with technical evidence not replaces it.
Qualifications :
Required Experience
- 5 years QA/test engineering experience ideally including ML/LLM output validation (not just deterministic software testing).
- Experience defining test datasets and accuracy benchmarks for document/text-processing systems.
- Domain process familiarity a plus for building realistic test scenarios.
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more