Project Manager Food Production

PRINCIPAL ACCOUNTABILITIES:

• Client-facing role to oversee food certification projects for assigned area(s)

• Will serve as the main point of contact for the client in coordinating and executing NSF certification services and meeting target KPIs.

• Serve as the clients primary point of contact for all NSF-related services and activities to ensure customer satisfaction and understanding of standards/regulations certification decisions policies and technical requirements.

• Manage certification projects for assigned customers for certification of new facilities and maintain certification of existing facilities.

• Complete Application reviews to confirm that clients have the ability to comply with the respective standards/regulations they are seeking certification for prior to the client proceeding to inspection.

• Compile organize and maintain client certification documentation to justify ongoing compliance for certification and accreditation purposes and proper invoicing including the update of relevant databases.

• Meet with clients (phone calls video calls in office at tradeshows or at their facilities) as needed to ensure ongoing customer satisfaction.

• Provides customer education / training on standards regulations or audit process.

• Minimal travel involved in this role

REQUIRED QUALIFICATIONS:
Bachelors Degree in any stream or equivalent combination of work experience and education.
Minimum 5 years of work experience in account management client facing role
Knowledge of the principles practices and regulations pertaining to certification of facilities and compliance.
Skilled at communicating through various forms such as phone e-mail public forums training/education and executive meetings.

PREFERRED QUALIFICATIONS

• Good communication skills must required

• Excellent problem-solving skills and demonstrated expertise in facilitating certification projects

• Strong time and project management skills.

• Customer consultations and/or advisory experience.

  
  
  
  
  #LI-AP1