Project Management Supervisor

Labcorp is a global leader in laboratory services providing the insights and answers that help healthcare providers patients researchers pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science data technology and laboratory network we advance diagnostics accelerate innovation and help address some of the worlds most important health challenges. As we shape the future of healthcare we are leveraging advanced technologies intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise youll have the opportunity to do meaningful work grow your career and make a real impact on peoples health around the world. Together were improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions helping healthcare providers researchers and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking an Assistant Manager Project Management to join our team!

Work Schedule

Rotational Shift

5:30 am to 2:30 pm IST

2:00 pm to 11:00 pm IST

Job Responsibilities

• Ensure appropriate resources are available providing day-to-day supervision of the Team in order to deliver tasks according to procedural requirements and agreed-upon service levels
• Develop train and coach the team based on procedural and development requirements
• Coordinate and monitor individuals progress to ensure achievement of Quality Cost and Delivery performance metrics
• Ensure the consistent implementation use and review of SOPs by maintaining the same standards across all client teams
• Publish and communicate performance metrics and take appropriate actions when needed
• Accountable for the teams performance requiring timely communication of issues to management
• Monitor track manage and ensure resolution of all customer complaints service failures issues and concerns taking corrective and preventative actions where appropriate. Robust actions must be taken to ensure the same service failure does not recur
  Ensure effective and timely adherence to management communications meetings and procedures
• Complete thorough timely and well-documented performance evaluations providing objective feedback to the individual team member
• Follow applicable departmental Standard Operating Procedures and Work Instructions.
• Complete required training according to required timelines.
• Complete day-to-day tasks ensuring quality and productivity.
• Maintain project and technical documentation in an appropriate manner.
• Perform checks to ensure the quality of work completed.
• Ensure timely escalation as needed.
• Other duties as assigned by management.

Minimum Qualifications

• Bachelors degree in pharmacy Life Sciences or a related scientific field (or equivalent combination of education and experience).
• Minimum of 5 years of relevant industry experience
• Minimum of 2 years of management experience

Preferred Qualification

• Ability to influence internal partners
• Ability to deliver consistent team performance
• Ability to coach train and guide individuals to ensure optimal team performance
• Demonstrated strong customer service skills
• Excellent written verbal and interpersonal skills
• Strong planning and organizational skills

Additional Job standards

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Ability to work effectively in a collaborative team-oriented environment.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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