ProgrammerAnalyst

R & R:

• Manage and resolve SAP Basis incidents and service requests in accordance with defined SLAs
• Perform daily system monitoring health checks and routine maintenance activities across SAP landscapes primarily ECC and GRC
• Support SAP system installations migrations and kernel upgrade activities
• Manage and administer transport requests in line with SAP Change Management procedures
• Monitor system performance and troubleshoot technical issues using appropriate tools and methodologies
• Support database and OS-level backup restoration and recovery operations
• Collaborate with functional and technical teams to identify and resolve Basis-related issues
• Develop and maintain technical documentation while contributing to knowledge repositories
• Ensure compliance with security standards audit requirements and governance policies across SAP environments
• Drive automation of routine SAP Basis tasks to enhance operational efficiency

Contribute to SAP technical initiatives and project implementations

What we are looking for:

56 years of hands-on experience in SAP Basis within a global production support environment

• Strong knowledge of SAP architecture including NetWeaver and SAP HANA
• Proven experience in system copies client administration printer setup RFC configuration and transport management
• Ability to independently handle Level 2 and Level 3 SAP Basis support tickets
• Basic understanding of ITIL processes and best practices
• Experience in automating routine and repetitive SAP Basis tasks
• Familiarity with AI tools and their application in day-to-day operations
• Willingness to support after-hours maintenance activities and participate in on-call rotations
• Working knowledge of operating systems (Linux and Windows) and databases (HANA MaxDB Sybase ASE)
• Exposure to Azure cloud technologies and SAP Cloud Connector is an added advantage
• Strong analytical problem-solving communication and documentation skills
• Structured detail-oriented and self-motivated working style
• Bachelors degree in Computer Science Information Technology or a related field
• SAP certifications in HANA S/4HANA or NetWeaver administration are added advantage
• Availability to work from the office at least three days per wee

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