Program Manager , SWA Ops integrations
Job Location:
Monthly Salary:
Posted on:
14 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Ship with Amazon (SWA) is looking for a Program Manager to join the Ops Integrations (OI) this role you will own and drive programs that enable seamless integration between SWA operations and internal/external stakeholders. You will work cross-functionally with technology operations product and business teams to deliver scalable solutions that improve operational efficiency and customer experience.
Key job responsibilities
Key Responsibilities
Program Management: Own end-to-end program execution for ops integration initiatives define scope milestones and success metrics; drive programs from ideation through launch and post-launch optimization.
Stakeholder Coordination: Partner with Tech Ops Product and Business teams to align on priorities resolve blockers and ensure timely delivery of integration workstreams.
Process Improvement: Identify gaps in existing operational workflows design scalable process improvements and drive automation opportunities to reduce manual effort and defects.
Launch Management: Lead operational readiness for new integrations develop SOPs change management plans and rollout strategies.
Metrics & Reporting: Define and track program KPIs; build mechanisms for regular reporting (WBR/MBR) and drive accountability through data-driven insights.
Risk Management: Proactively identify risks and dependencies; develop mitigation plans and escalate appropriately.
Documentation: Maintain program artifacts including project plans status updates PRFAQ/BRDs and post-mortems.
- 2 years of program or project management experience
- 3 years of Computerized Maintenance Management System program experience
- 3 years of maintenance planner/scheduler in industrial maintenance manufacturing or distribution industries experience
- 3 years of advanced Microsoft Word and Excel experience
- Bachelors degree in relevant field or 2 years of Amazon RME (BB/3P) full time experience
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation operation and maintenance
- Experience working in an analytical environment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Key Responsibilities
Program Management: Own end-to-end program execution for ops integration initiatives define scope milestones and success metrics; drive programs from ideation through launch and post-launch optimization.
Stakeholder Coordination: Partner with Tech Ops Product and Business teams to align on priorities resolve blockers and ensure timely delivery of integration workstreams.
Process Improvement: Identify gaps in existing operational workflows design scalable process improvements and drive automation opportunities to reduce manual effort and defects.
Launch Management: Lead operational readiness for new integrations develop SOPs change management plans and rollout strategies.
Metrics & Reporting: Define and track program KPIs; build mechanisms for regular reporting (WBR/MBR) and drive accountability through data-driven insights.
Risk Management: Proactively identify risks and dependencies; develop mitigation plans and escalate appropriately.
Documentation: Maintain program artifacts including project plans status updates PRFAQ/BRDs and post-mortems.
- 2 years of program or project management experience
- 3 years of Computerized Maintenance Management System program experience
- 3 years of maintenance planner/scheduler in industrial maintenance manufacturing or distribution industries experience
- 3 years of advanced Microsoft Word and Excel experience
- Bachelors degree in relevant field or 2 years of Amazon RME (BB/3P) full time experience
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Experience using Microsoft Projects software
- Experience with material handling systems (MHS) installation operation and maintenance
- Experience working in an analytical environment with cross-functional teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
