Program Manager IT-2

R1 RCM India is proud to be recognized amongst Indias Top 50 Best Companies to Work For 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems hospitals and physician practices. With over 30000 employees globally we are about 14000 strong in India with offices in Delhi NCR Hyderabad Bangalore and Chennai. Our inclusive culture ensures that every employee feels valued respected and appreciated with a robust set of employee benefits and engagement Business Relationship Management will be responsible for leading the Global BRM practice at R1 ensuring the development governance and delivery of business relationship management across the enterprise. They will lead a team that understands business strategies and capabilities for our Revenue Cycle Operations Solutions & Strategy and Corporate environments and :Work as IT Business Relationship manager In India and own executive-level relationships and serves as a single point of focus working to converge functions such as IT HR finance etc. and one or more lines of business or value streams Understanding of business demand across business functions like IT human resources finance legal etc. and ensures that the potential and able to perform a variety of work and to function as a project manager when with business Subject Matter Experts (SMEs) to understand business strategies and develop plans for each business function/geography. Document and seek agreement on business pain points as well as current and future state capabilities and with SMEs to identify critical vs. nice-to-have functionality to promote re-use of existing solutions (application rationalization) and process business viewpoints to IT leadership to drive technical communications flow between IT and Business. Understand the internal and external customer bases and provide a balance between business and IT centric and Document business processes and requirements in support of roadmap development and project firm knowledge transfer of project drivers business processes and business requirements to delivery teams at project initiationWork with BRM leadership and business SMEs to establish priorities on IT identify and document business process improvement and tangible benefits in support of and improve alignment of the business requirements with regional or global templatesEnsure Solutions Operations and Corporate operations priorities are being and drive IT strategies to business guidance to business stakeholders on preferred IT solutions and opportunities to standardize and prioritize IT and identify enabling solutions best practices and technologies to proactively address customer requirements. Update project portfolios and roadmaps based on those trends. Required Qualifications:Bachelors degree in computer science business administration or another discipline relevant to the healthcare industry or equivalent experience.10-12 years of IT experience Desired Qualifications:Deep experience in production support or deployment of systemsBroad knowledge in revenue cycle management business processes and technologies added with technologies used or to be used by the Functional areaWorking knowledge of the following systems is desired (Salesforce Workday ServiceNow MS Project Online Jira Confluence R1 technology stack)Strong project management skillsBusiness Process Mapping and requirements definition experienceGood communication logical thinking decision-making and problem-solving abilitiesStrong ability to collaborate influence and build PRINCE2 CSPO CSM CBRM or CTBME Preferred.

Working in an evolving healthcare setting we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more visit:

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