Product Owner

Co-create the Digital Acquisition platform product strategy roadmap and growth opportunities for Consumer Commercial and Banking product offerings

Lead a team of Platform Product Owners inspiring and motivating to performance excellence

Lead with a strong operational and risk management mindset to ensure risk management protocols design implementation testing & enhancements

Own and maintain reusable components and design patterns used across the platforms/shared services

Own and evolve core APIs and services that support multiple journeys and channels.

Define and govern standards contracts and guidelines for platform usage.

Partner closely with journey teams to productize proven experiments into scalable robust capabilities

Leverage quantitative and qualitative data to drive informed decisions prioritization and experimentation strategy

Develop a deep understanding of the customer experience researching and analysing user experience data and analytics to identify and quantify opportunity areas

Continuously engage with partners and stakeholders to maintain an always-on iterative feature roadmap including transparency regular ceremonies

Drive Platform objectives with a clear backlog and roadmap tied to:

• Adoption and reuse metrics (e.g. number of journeys using shared components).

• Reliability and performance (SLAs error rates).

• Speed-to-market enablement (cycle time to spin up new journeys using existing building blocks).