Product Operations Associate

SOLO NETWORK

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profile Job Location:

Goa - India

profile Salary: Not Disclosed
profile Experience Required: 0-1years
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Company: SOLO Network (SPARKPLUS Technologies)
Role: Product Operations Associate
Salary:per month

About SOLO Network

SOLO Network is a skills-first credentialing platform enabling institutions employers and learners to build verifiable skill pathways through badges and structured learning journeys.

The platform bridges learning and real-world outcomes by aligning credentials with career progression.

Job Description:

This role operates across both B2B (institutions employers) and B2C (learners) sides of the platform.

As a Product Operations Associate you will help design and implement badge strategies for organizations while ensuring learners are effectively engaged and progressing through structured skill pathways.

The role requires ecosystem thinking understanding how institutional goals employer requirements and learner journeys connect to drive measurable outcomes.

Key Responsibilities

B2B Client Onboarding & Strategy

* Support onboarding of institutions and employers onto SOLO Network
* Design badge and credential strategies aligned with workforce or learning objectives
* Structure programs into clear skill pathways and career tracks

B2C Learner Journey Design

* Map learning programs into engaging outcome-driven learner journeys
* Ensure badges reflect real skill progression and career milestones
* Improve learner experience across onboarding progression and completion

Feature Enablement & Adoption

* Recommend platform features based on client use cases
* Guide clients in implementing badges pathways and engagement mechanisms
* Act as a translator between product capabilities and real-world use cases

Engagement & Performance Monitoring

* Track both client-level and learner-level engagement
* Identify drop-offs in learner journeys and adoption gaps in clients
* Suggest improvements to increase completion rates and platform usage

Outcome & Impact Tracking

* Help define success metrics across institutions and learners
* Ensure learning translates into credentials and credentials into outcomes
* Support reporting and insights for continuous improvement



Requirements

Requirements

* Strong structured thinking and problem-solving mindset
* Ability to understand both business needs (B2B) and user experience (B2C)
* Good communication skills with the ability to explain concepts clearly to different stakeholders
* Interest in EdTech skill development or workforce ecosystems
* Comfortable working with data dashboards and basic analytics
* Proactive attitude with an ownership mindset


Benefits

Benefits

* Hands-on experience in building and scaling a two-sided platform
* Exposure to credentialing systems skill frameworks and workforce transformation
* Direct involvement in client strategy product adoption and learner engagement
* Opportunity to work closely with founders and contribute to core platform growth
* Real experience in understanding how learning connects to career outcomes



Required Skills:

Key Responsibilities High-Stakes Client Engagement: Identify and engage high-value prospects leading both virtual and in-person meetings to guide them through the final stages of the sales funnel. Customized Product Demonstrations: Design and deliver tailored product demos aligned with client requirements and specific use cases clearly translating technical capabilities into business value. Relationship & Account Management: Build and nurture strong relationships with key stakeholders through consistent communication regular follow-ups and strategic interactions to drive trust and long-term partnerships. Strategic Research & Sales Enablement: Conduct in-depth market competitor and client research to create impactful sales documents presentations and engagement strategies. Deal Ownership & Closure: Own the end-to-end sales cycle from initial engagement to final negotiation ensuring continuous follow-ups and momentum until deal closure. Post-Demo Engagement & Growth: Manage ongoing client interactions post-demo ensuring business alignment addressing concerns and identifying opportunities for expansion. Brand Authority & Market Presence: Promote the brand through social media webinars and events to generate market interest and strengthen industry positioning. Eligibility A minimum of one year of professional experience specifically within SaaS EdTech or Corporate Placements is required. Preferred Skills Outreach & Persistence: Proven expertise in identifying high-value leads and conducting cold outreach to build professional connections from scratch coupled with the ability to manage complex follow-up cycles to ensure consistent engagement. Event Leadership: Experience in hosting demos webinars or participating in industry meetups and conferences. Digital Savvy: Familiarity with high-level CRM tools and digital engagement strategies. Qualifications / Skills Required Exceptional Communication: Commanding presence with professional speaking writing and presentation skills. Consultative Mindset: Ability to understand client needs and provide tailored solutions. Technical Aptitude: Strong capacity to learn and explain technology or tech-driven products. Strategic Thinking: Ability to manage multiple high-priority tasks and meet professional timelines.


Required Education:

Eligibility A minimum of one year of professional experience specifically within SaaS EdTech or Corporate Placements is / Skills RequiredExceptional Communication: Commanding presence with professional speaking writing and presentation Mindset: Ability to understand client needs and provide tailored Aptitude: Strong capacity to learn and explain technology or tech-driven Thinking: Ability to manage multi

This is a remote position. Company: SOLO Network (SPARKPLUS Technologies) Role: Product Operations Associate Salary:per month About SOLO Network SOLO Network is a skills-first credentialing platform enabling institutions employers and learners to build verifiable skill pathways th...
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