Product Manager I

Company overview:

TraceLink is the worlds largest Agentic Business Network enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once OPUS platform TraceLink links more than 300000 network participants enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients today Tracelink has 5 global offices over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably.

What will you be doing

This position is responsible for

• Develop expertise in the product(s) represented in your domain area

• Assist with gathering product requirements and use cases from internal and external stakeholders

• Assist with documentation of requirements and use cases

• Participate in bug triage and scrum meetings

• Support and adhere to the SDLC processes

• Learn how to create solutions leveraging our low-code/no-code configuration solution (Opus Solution Environment)

In this role you will

• Partner with decision-makers and stakeholders to deliver products to market and help our customers achieve the desired business value

• Partner with internal teams (Product Management User Experience Technical Communications Services Support Engineering Architecture) to ensure coordination and alignment leveraging all necessary parties to ensure our success

• Learn TraceLink products business processes methodology & ecosystem that drive effective programs

• Proactively build and expand business relationships that enable better product quality time to delivery and customer satisfaction

What were looking for

Basic Qualifications:

• 1 years of experience as a product manager with cloud-based applications

• Supply Chain knowledge Manufacturing Contract Manufacturing (CMO/CPO) Wholesaler/Distributor 3rdParty Logistics (3PL) Pharmaceutical Dispensers (retail/hospital) and compliance

Leadership Attributes:

EXECUTION

• Strong project management skills

• Supports the team to drive through risk and ambiguity with a strong bias towards action and delivery.

• Functions effectively under pressure with deadlines and on high-visibility projects.

• Track record of setting targets executing a plan and delivering results against aggressive timelines

• Participate in team discussions relative to new product discovery.

EMOTIONAL INTELLIGENCE

• Contributes to a high-functioning team environment where people are motivated and supported to share feel engaged and ultimately perform better

• Maintains commitment perseverance and passion

• Excellent communication skills both within the immediate team and the ability to socialize information with confidence and clarity

• Strong and effective presentation skills

CRITICAL THINKING

• Uses critical thinking skills and disciplined approaches to help leaders and leadership teams resolve issues and define solutions

• Acts and decides appropriately when all available information may not be possible to obtain. Uses root cause analysis to identify correct and/or eliminate the causes of problems as well as the problem itself

What will help you in this role...

• Technical degree (engineering and/or computer science)

• Working knowledge of GXP for the life sciences industry

• Working knowledge of agile software development lifecycle

• Working knowledge Atlassian software (Jira Confluence)

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