Process Coordinator

We are seeking a proactive highly organized and detail-oriented Process Coordinator to drive operational processes and maintain strict accountability across our team in this role your primary responsibility will be to follow up with internal staff on created systems monitor task timelines and escalate delays directly to leadership.

• Process Tracking & Follow-up: Actively follow up with staff and internal teams to ensure all tasks and systems created during planning and workshops are executed on schedule.
  

• Escalation Management: Monitor operational workflows continuously and escalate any project or task delays directly to the Managing Director (MD) or senior leadership.
  

• System Maintenance: Ensure established organizational processes and tracking tools are strictly adhered to by team members.
  

• Documentation & Reporting: Maintain accurate day-to-day coordination logs and performance tracking sheets to present status updates to management.
  

• Education & Experience: Degree in any discipline with 0 to 2 years of coordination or administrative experience.
  

• Software Proficiency: Practical working knowledge of Microsoft Excel for data tracking and record-keeping.
  

• Proximity: Candidates living within 45 minutes of traveling time from the office are preferred.
  

• Domain Flexibility: No prior experience in specific industry domains (e.g. manufacturing trading tech) required; emphasis is placed on coordination capability.
  

• Strong follow-up skills with an assertive yet polite communication style to get tasks completed by team members.
  

• High sense of ownership urgency and accountability regarding deadlines.
  

• Excellent organizational and time management skills to oversee multiple workflows simultaneously.
  

• Direct and timely escalation mindset when process bottlenecks occur.
  

• Leadership & Management Exposure: Direct visibility and interaction with senior management and executive leadership on daily operations and escalations.
  

• Rapid Learning Curve: Direct insight into operational scaling process management and corporate workflow management in a fast-paced environment.
  

• High Growth Environment: Opportunity to work within an award-winning market leader in AI solutions and fast-track career growth.
  

• Supportive Work Culture: Collaborative work environment with focus on structured training system compliance and clear operational goals.