Process and Tool Specialist

Job Description

Process and Tool Specialist

Job Location: Pune Sangamwadi (Lenze City office)

Hybrid work model with regular office presence

Role:

Develop scalable Corporate Sales process landscapes and translate G2M requirements into practical usable and adopted sales tools.
Improve workflow usability consistency efficiency and data quality while reducing manual workarounds.

Your responsibilities:

Translate G2M strategy and process logic into clear process and tool requirements.
Coordinate process and tool improvement backlogs within the Corporate Sales roadmap.
Challenge deviations workarounds and inefficient routines and recommend simplification and automation.
Define user-acceptance criteria and test tool changes with users and IT support.
Document process standards user guides and adoption routines.
Support rollout and training for global Sales processes tools and standards.
Identify and escalate adoption blockers structural tool issues inefficiencies and data-quality risks.
Collaborate cross-functionally with Corporate Sales G2M Orchestration Business Analyst IT / CRM Support BI / Data Support Sales Management and Outside Sales / Inside Sales on standards adoption KPI and analytics requirements tool delivery dashboards user feedback and workflow validation.

Your profile:

Strong understanding of sales processes CRM G2M workflows and Corporate Sales requirements.
Ability to translate business needs into practical process and tool requirements.
Knowledge of process mapping testing documentation user acceptance and adoption support.
User-centric mindset with structured problem-solving and stakeholder-alignment skills.
Understanding of data quality reporting logic dashboards and analytics requirements.
Strong communication across sales analytics process owners and IT stakeholders.
Ability to prioritize improvements and support change in an international environment.

Required Skills:

DOCUMENTATIONTESTINGPROCESS MAPPING