Principal Business Consultant
Job Summary
The Principal Business Consultant is responsible for delivering high-impact consulting advisory and implementation services to
customers while defining improving and driving best practices across Cornerstone OnDemand solutions. The role provides
functional and business leadership on complex engagements supports pre-sales presentations and scoping and works with cross functional teams clients and stakeholders to deliver business outcomes on time within scope and to high quality standards.
In This Role You Will
Consulting advisory and solution leadership
- Lead business requirements and gap-analysis activities for complex HCM SaaS implementations.
- Develop and recommend functional strategies based on customer business outcomes operating models and existing workflows.
- Apply industry and product expertise to identify gaps risks and process pitfalls and guide customers toward optimal solutions.
- Facilitate business-process solution-design and configuration workshops including executive and stakeholder discussions.
- Provide functional and business leadership to customers and cross-functional delivery teams.
- Own testing and validation of business requirements and functional solutions.
Delivery governance and customer outcomes
- Partner with the Cornerstone OnDemand Project Manager in defining the optimum delivery strategy and project plan.
- Lead complex workstreams and coordinate dependencies decisions risks issues and scope across the engagement.
- Partner with internal teams to define deliver and resolve post-implementation issues.
- Conduct post-go-live reviews document lessons learned and convert insights into repeatable delivery improvements.
- Facilitate and lead administrator training and customer enablement.
- Meet utilization expectations and other individual and practice performance KPIs.
Practice leadership and pre-sales
- Act as a subject-matter expert across relevant Cornerstone OnDemand solutions and HCM domains.
- Provide solution consulting advisory and industry best-practice guidance throughout the customer lifecycle.
- Support pre-sales discovery solution presentations scoping and effort-shaping activities.
- Recommend and lead internal initiatives that improve operational efficiency consistency and delivery quality.
- Mentor and guide consultants and analysts through coaching knowledge sharing and quality review.
- Oversee and guide implementation projects with reduced dependency on Practice Managers and Directors.
Youve Got What It Takes If You Have
- 8 years of consulting advisory experience in the HCM space including 6 years supporting medium- or large-scale
implementation programs. - Demonstrated experience leading complex customer-facing workstreams from discovery through validation and go-live.
- Deep subject-matter expertise in one or more areas such as learning management talent management performance
succession compensation recruiting skills or talent mobility. - Strong business analysis process design gap analysis problem solving and solution advisory capabilities.
- Ability to communicate complex topics clearly in writing presentations workshops and executive discussions.
- Ability to establish trusted-advisor relationships and confidently guide customer decisions using product and industry best practices.
- Experience managing scope schedule risks issues decisions and cross-functional dependencies.
- Ability to operate with minimal supervision lead premier or strategically important customers and prevent issues proactively.
- Proven collaboration and mentoring skills including the ability to improve the quality and timeliness of team deliverables.
- High level of organization and the ability to coordinate the work of others without direct reporting responsibility.
Core Competencies
Communication and executive presence
- Clear concise professional communication; strong writing presentation facilitation and stakeholder-management skills.
Problem solving
- Logical root-cause analysis insightful questioning evidence-based recommendations and
practical resolution of complex issues.
Customer leadership
- Ability to earn customer confidence build trust navigate ambiguity and maintain a strong focus on measurable customer outcomes.
Commercial and scope awareness
- Ability to support discovery and scoping protect delivery boundaries and connect
recommendations to project outcomes.
Team and practice contribution
- Ability to coach others share reusable knowledge strengthen delivery standards and contribute in delivery and pre-sales scenarios.
Standard Pre-Requisites
- Bachelors degree in Business Human Resources Information Systems Technology or a related discipline or equivalent relevant professional experience
- Hands-on experience with enterprise HCM SaaS implementation; experience with Cornerstone OnDemand solutions is strongly preferred.
- Working knowledge of implementation methodologies requirements documentation solution design testing data validation administrator enablement and go-live readiness
- Willingness and ability to work US shifts from Hyderabad office in accordance with business requirements.
- Willingness and ability to travel based on customer and project needs.
- Professional proficiency in English and the ability to work effectively with global customers and distributed teams.
- Proficiency with AI tools Microsoft Office applications and professional-services automation tools such as Kantata (Mavenlink) & Asana.
Extra Dose of Awesome If You Have
- Current certifications in relevant Cornerstone OnDemand solutions.
- Industry certifications from TSIA Prosci IIBA PMI or a similar accredited organization.
- Experience with business transformation change management adoption strategy governance or value realization.
- Experience supporting proposals statements of work estimation or solution demonstrations.
- Exposure to integrations SSO data migration reporting security roles or enterprise application ecosystems.
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What We Do:
Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy the complete AI-powered workforce agility platform meets organizations where they are. With Galaxy organizations can identify skills gaps and development opportunities retain and engage top talent and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7000 organizations and 100 million users in 180 countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing future-ready organizations and people today.
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About Company
Cornerstone and our intelligence platform for workforce readiness deliver the insights leaders want, the skills and learning people need, and AI agents that make action easy.