People Services Partner

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine pathology and radiology. Focused on Revenue Cycle Management Ventra partners with private practices hospitals health systems and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues enabling clinicians to focus on providing outstanding care to their patients and communities.

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  • As part of our robust Rewards & Recognition program this role is eligible for our Ventra performance-based incentive plan because we believe great work deserves great rewards.

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• The People Services Partner supports and assists with the daily functions of the People Experience and Talent Management department. This role provides broad exposure to People Services including benefits administration onboarding colleague relations compliance and policy enforcement. The position requires strong organizational skills attention to detail and a people-first approach.

Ticketing

• Respond to colleague inquiries and route tickets to the appropriate People Partner or department.
• Provide timely and accurate information via the People ticketing system.

Onboarding

• Facilitate onboarding and orientation for new hires.
• Administer and analyze onboarding surveys.

Colleague Relations and Engagement

• Act as a point of contact for employee concerns.
• Assist in resolving workplace issues in accordance with company policy and labor laws.
• Support engagement activities to promote a positive work environment.

Compliance and Recordkeeping

• Ensure compliance with Philippine labor laws company policies and internal procedures.
• Maintain complete and accurate employee records.
• Assist with audits mandatory government filings and training compliance.

Performance Management

• Assist in performance evaluation processes and performance improvement plans.

Training and Development

• Coordinate training programs and track participation.
• Assist in identifying training needs.

Policy Implementation

• Help draft update and enforce People policies and guidelines.

Offboarding

• Facilitate the clearance process exit interviews and retrieval of company assets.
• Ensure timely deactivation of systems access.

Administrative Support

• Provide administrative assistance including reports document preparation and event planning.
• Manage recognition programs (e.g. VIP and VV awards).

• Associate degree in Human Resources Business Administration or a related field (preferred).
• Minimum of 3 years in HR administration or related role preferred.

Skills & Competencies:

• Excellent written and verbal communication skills.
• Strong interpersonal skills tact and professionalism.
• Knowledge of Philippine labor laws and HR best practices.
• Ability to handle confidential information with discretion.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office and HR systems.

Physical Demands & Work Environment

• Primarily office-based sedentary work with occasional movement.
• Must be able to work night shift and meet required attendance.
• May occasionally lift up to 1520 lbs.

• Base Compensation will be based onvarious factorsunique to eachcandidateincluding geographic location skill set experience qualifications and other job-related reasons.

• This position is also eligible fora discretionaryincentivebonusin accordance withcompany policies.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as needed to assist them in performing essential job functions.

Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global scammers may attempt to conduct fake interviews solicit personal information and in some cases have sent fraudulent offer letters.
To protect yourself verify any communication you receive by contacting us directly through our official channels. If you have any doubts please contact us at to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on of Accessibility
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