People & Culture Director

SmartBear delivers application integrity for modern tech stacks ensuring continuous measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation API lifecycle management and observability capabilities. With integrations across the SDLC it sets a new quality standard for application delivery teams.

SmartBear is trusted by more than 16 million developers testers and software engineers across 32000 organizations including 75% of the largest financial institutions and industry leaders such as Adobe JetBlue and Microsoft. SmartBears best-loved brands include Swagger TestComplete Reflect QMetry Zephyr and more. As stewards of a collaborative open source community SmartBear meets customers where they are to make our technology-driven world a better place. Learn more at or follow us on LinkedIn X and Reddit.

At SmartBear you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers driving go to market strategies supporting operations building products or enabling teams your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

People & Culture Director

This is a pivotal role for SmartBears India operations combining hands-on HRBP partnership with company-wide accountability for statutory compliance. As HRBP to your assigned function youll partner with senior business leaders to align People & Culture strategies with business priorities coach leaders on talent performance and organizational effectiveness and drive strategic people initiatives that build high-performing engaged and inclusive teams. Youll also serve as Indias statutory compliance expert owning alignment with Indian labor law across all India-based SmartBear employees including those outside your HRBP client group regardless of function or reporting line in partnership with our Director of Global People Operations.

About the Role:

• Partner with business leaders to align People & Culture strategies with organizational goals and translate business priorities into actionablepeopleplans.
• Coach and advise managers on performance management employee development organizational design compensation and employee relations.
• Analyze employee engagement survey results and develop action plans with leaders.
• Develop and implement talent retention strategies that enhance employee experience.
• Serve as a trusted advisor influencing leaders through data business insight and People & Cultureexpertise.
• Collaborate across the People & Culture organization to deliver consistent scalable and impactful people programs.
• Partner with global People & Culture teams to adapt enterprise-wide programs to local legal and culturalcontext.
• The successful candidate will work from our Bengaluru India office in hybrid model.

India Statutory Compliance (all India employees):

• Own compliance with Indian labor law including the Industrial Relations Code Shops & Establishments Act and related regulations for every India-based employee regardless of which function or HRBP they are otherwise supported by serving asSmartBearsgo-to expert on India employment regulation.
• Partner with the Director of Global People Operations Legal and other HRBPs tomaintainvisibility into employment actions (hiring compensation changes terminations) across functions so compliance risk is caught even outside your direct client group.
• Serve as the single point of accountability and escalation for India regulatory questions raised by other HRBPs or business leaders.

We are looking for you if you have:

• 8 years of experience in a senior People Partner or HR Business Partner role ideally within a high-growth technology environment.
• Demonstrated success partnering with senior leaders to develop and implement strategic People & Culture initiatives.
• Strongexpertisein performance management employee relations and organizational effectiveness.
• Experience analyzing employee engagement data and translating insights into measurable action plans.
• Excellent communication coaching collaboration and stakeholder management skills.
• A passion for building inclusive high-performing teams and creating exceptional employee experiences.
• Strong working knowledge of Indian labor law statutory compliance and HR regulatory requirements isrequired given this roles company-wide compliance ownership.
• Experience working as part of a global distributed People & Culture team is a plus.
• A background inpeopleoperations including HR systems processes and policy administration is a plus.

Why you should join theSmartBearcrew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work collaborate and have fun.
• We love celebrating ourSmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically the whole person.
• We celebrate our differences in experiences viewpoints and identities because we know it leads to better outcomes.

Did you know

• Our main goal atSmartBearis to make our technology-driven world a better place.
• SmartBearis committed to ethical corporate practices and social responsibility promoting good in all the communities we serve.
• SmartBearis headquartered in Somerville MA with offices across the world including Galway Ireland Bath UK Wroclaw Poland andBangalore India.
• Wevewon major industry (product and company) awards includingB2BInnovators Award Content Marketing AssociationIntellyXDigital Innovator andBuiltInBest Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based onmerit qualifications and business needs. We do not discriminateon the basis ofrace color religion sex national origin age gender disability veteran status sexual orientation or any other protected status under applicable are dedicated to fostering a workplace that reflects a diversity ofthought and experience as well as our values of being smart open driven accountable and curious.