PC-1449-Zoho CRM BE Engineer

Softobiz Technologies India

Job Location:

Kochi - India

Monthly Salary: Not Disclosed

Posted on: 6 days ago

Vacancies: 1 Vacancy

Department:

Software Development

Job Summary

ROLE OVERVIEW

This role is fundamentally about one thing: building reliable production-grade integrations between backend services and Zoho CRM. While the title says Full Stack the centre of gravity is firmly in backend engineering designing APIs writing Deluge custom functions and connecting Zoho with internal and third-party systems. Frontend skills are a useful complement not the primary measure.

You will work closely with Engineering Managers Business Analysts and QA teams to translate CRM business requirements into scalable maintainable solutions and you will be expected to bring real hands-on production experience to every conversation.

CORE RESPONSIBILITIES

1. Zoho CRM Integration & Customisation

Design and implement custom Zoho CRM modules workflows blueprints and automation rules aligned to real business processes.
Deluge scripting including edge cases platform limitations and performance considerations.
Build REST-based integrations between Zoho CRM and internal services or third-party applications using Zoho APIs.
Design and manage webhook flows both inbound (Zoho triggers handlers) and outbound ( Zoho events).
Handle Zoho API authentication (OAuth) rate limiting and webhook reliability in production environments.
Stay current with Zoho platform updates and apply new capabilities where they improve delivered solutions.

2. Backend Development

Build and maintain backend services and APIs in and TypeScript following clean architecture and SOLID principles.
Design RESTful APIs that serve as the integration layer between Zoho CRM and surrounding systems.
Implement data persistence strategies across PostgreSQL and MongoDB including caching where appropriate.
Build and maintain CI/CD pipelines (GitHub Actions or equivalent) for reliable automated deployments.

3. Frontend Development (Supporting Capability)

Build responsive frontend interfaces in React or with TypeScript when required.
Maintain strong API contract alignment between frontend and backend and uphold accessibility and UX standards.

4. Engineering Quality & Collaboration

Write clean well-tested well-documented code aligned to agreed engineering standards.
Contribute to peer code reviews identify technical debt proactively and advocate for long-term maintainability.
Mentor junior engineers through pairing code review and knowledge-sharing sessions.

Required Experience:

ROLE OVERVIEW This role is fundamentally about one thing: building reliable production-grade integrations between backend services and Zoho CRM. While the title says Full Stack the centre of gravity is firmly in backend engineering designing APIs writing Deluge custom functions and connecting Z...