IT Support Engineer
Job Location:
Monthly Salary:
Posted on:
15 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Desktop Support (windows installation software installation basic hardware issues troubleshooting)
- VDI Support ESXi support (knowledge of windows server 200820)
- Knowledge of VMware ESXi servers
- Knowledge of O365 suite and support
- Knowledge of troubleshooting of HP/Lenovo hardware issues
- Knowledge of networking (Wi-Fi LAN connectivity issues)
- Basic knowledge of configuration and managing CISCO Meraki devices (Switches MX devices etc.)
- Knowledge of activity directory DNS DHCE Office 365 etc.
- Installing and configuring client laptops
- Responding to client IT support requests.
- Meeting with users to diagnose software networking or hardware issues.
- Providing technical support on-site or via remote-access systems.
- Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions software issues and networking problems.
- Maintaining good client relations.
- Tracking and managing work records.
Qualifications :
- Bachelors degree in information technology or computer science.
- Must have professional certificate MSCE & Azure.
- Proven work experience as a technical support engineer.
- Knowledge of web services API and IP-based protocols.
- Knowledge of computer hardware and networking systems.
- Good time management skills.
- Good interpersonal skills.
- Ability to troubleshoot complex hardware/software and OS level issues.
- Excellent written and verbal communication skills.
- Ability to think critically.
Remote Work :
No
Employment Type :
Full-time
About Company
METRO is a leading international wholesale company with food and non-food assortments that specialises in serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Around the world, METRO has 15 million customers who can choose whether to shop in o ... View more
