Patient Responsibility Recovery Analyst

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia emergency medicine hospital medicine pathology and radiology. Focused on Revenue Cycle Management Ventra partners with private practices hospitals health systems and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues enabling clinicians to focus on providing outstanding care to their patients and communities.

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The Patient Responsibility Recovery Analyst will be responsible for optimizing patient balance AR performance for Ventra Healths clients. These balances are classified as either self-pay with no insurance or as patient responsibility after insurance adjudication. Primary duties involve analyzing account activities and workflow behavior to resolve problematic trends and drive high performance AR metrics.

• Ability to analyze patient account activities and identify workflow gaps.
• Use communication and collaboration skills with internal and external partners to resolve problematic accounts or processes.
• Act as a proactive and positive representative of Ventra Healths clients.

• High School Diploma or GED required. Bachelors degree in accounting finance business administration or related field preferred.
• At least two to three years of physician or hospital accounts receivable experience is required. Vendor management experience with healthcare revenue cycle functions is preferred.
• Experience as part of a global organization working with multinational teams.

• Troubleshoots enhances and standardizes revenue cycle workflows to support operational consistency and performance.
• Analyzes process effectiveness identifies improvement opportunities and escalates major issues or risks to leadership.
• Monitors client Accounts Receivable for timeliness accuracy and overall effectiveness.
• Communicates AR performance trends and vendor-related issues promptly and clearly.
• Identifies and escalates potential write-offs or adjustments.
• Researches and follows up on assigned accounts to ensure accurate and timely reimbursement.
• Reviews vendor contracts or other relevant documents to maintain a compliant approach to outstanding receivables.
• Determines appropriate follow-up actions on accounts including adjustments correspondence or outreach.
• Supports RCM leadership by identifying trends generating worklists and serving as a resource to AR Representatives to promote a cohesive positive work environment.
• Performs special projects and additional duties as assigned.

• Base Compensation will be based on various factors unique to each candidate including geographic location skill set experience qualifications and other job-related reasons.

• This position is also eligible for a discretionary incentive bonus in accordance with company policies.

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates and all qualified applicants will receive consideration for employment without regard to race color ethnicity religion sex age national origin disability sexual orientation gender identity and expression or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities as needed to assist them in performing essential job functions.

Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.

Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
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