Order Management

Skill required: Order Management - Order Management
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years

The team helps assess design build and implement best practices on process organization and technology to create execute and run a collaborative sales and support roles

Assess design build and Implement best practices on process organization and technology for Order Management from Order Creation to Order Fulfillment financial settlement including order prioritization purchase order receipt invoice matching inventory availability and promise accuracy and fulfillment provisioning of services and activation of billing.
Includes Distributed Order Management for both on-line and physical network management.
What are we looking for Primary skill - Order Management - P4
The Senior Associate role reflects a higher level of skill and several years experience. This role is responsible for executing complex processes that involve manage complex highvolume or high value order portfolios requiring advanced judgement and exception handling Analyse root causes of order failures fulfilment delays Design review and maintain SOPs process maps and work instructions for the order management team.
job designations used in industry are Senior Officer Senior Accounts etc. 3 plus years of experience.
Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems.
Your day to day interactions are with peers within
You are likely to have some interaction with clients and or management.
You will be given minimal instruction on daily work tasks and a moderate level of instruction on new assignments.
Decisions that are made by you impact your own work and may impact the work of others.
In this role you would be an individual contributor and or oversee a small work effort and or team.
Please note that this role may require you to work in rotational shifts

Primary industry preference:

1. FMCG - highest priority
2. Retail
3. Manufacturing
4. Other relevant industries may be considered if the candidate meets the skill requirements.

The focus should remain on relevant Order Management experience rather than restricting sourcing only to specific target companies.
Order Management
Candidates should have practical understanding of:

• End-to-end Order Management lifecycle
• Order-to-Cash (O2C)
• Sales Operations
• Order processing and management
• SAP / ERP transactions
• Supply Chain processes
• Customer interaction/stakeholder management

Required Skills:

Order ManagementOrder-to-CashSales OperationsSAP