Oracle Fusion OTC Analyst

Position Purpose

• Support Oracle Fusion Order-to-Cash operations in a global enterprise environment
• Partner with Finance Sales Operations Shared Services IT Tax and Audit teams to deliver stable compliant and efficient business processes

Key Responsibilities

• Support Oracle Fusion Accounts Receivable Cash Management Collections Customer Accounts Credit Management Revenue Management and Billing processes
• Resolve production support issues and investigate business process exceptions
• Support Tax regime configuration within Oracle Fusion and Thomson Reuters OneSource
• Gather requirements and implement system enhancements
• Execute testing for quarterly Oracle Cloud updates and new functionality
• Support customer onboarding invoice generation cash application collections credit management dispute resolution and revenue-related processes
• Develop reporting and analytics using Oracle tools
• Support SOX compliance audit requests and internal control activities
• Support global customer invoicing collections revenue recognition and cash application processes
• Partner with Finance and Sales Operations teams to improve order processing efficiency and cash conversion performance
• Drive continuous process improvement and automation opportunities

Required Qualifications

• Bachelors degree in Accounting Finance Information Systems Business or related field
• 5 years of Oracle ERP experience
• Experience supporting Oracle Fusion Accounts Receivable Revenue Management or Order-to-Cash processes
• Strong understanding of Order-to-Cash business processes
• Knowledge of customer billing collections cash application credit management dispute resolution and revenue accounting principles
• Excellent analytical problem-solving and communication skills
• Experience working with global business and shared services teams
• Oracle-certified functional analyst
• Strong Finance and Customer Operations process knowledge
• Customer-focused and collaborative
• Ability to balance production support projects compliance and continuous improvement initiatives

Preferred Qualifications

• Oracle Fusion Receivables Cloud Certification
• Oracle Fusion Revenue Management Cloud Certification
• Experience supporting multinational organizations
• Shared Services and Finance Operations experience
• Knowledge of SOX controls and audit requirements
• Familiarity with Oracle Fusion AI capabilities and AI-driven process automation
• Exposure to Oracle AI Oracle Digital Assistant Oracle AI Agents Oracle Analytics Cloud or Microsoft Copilot
• Oracle AI Foundations or similar certification a plus

Desired Skills

• Oracle Fusion Accounts Receivable
• Oracle Fusion Cash Management
• Oracle Fusion Credit Management
• Oracle Fusion Revenue Management
• Oracle Fusion Billing
• Customer Account Management
• Cash Application & Collections
• Revenue Recognition
• OTBI and BI Publisher Reporting
• Oracle Integration Cloud
• Process Improvement & Automation
• Stakeholder Management