Operations Trainee
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Salary:
Experience Required:
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Job Summary
Learn and support day-to-day operations across OPD IPD ICU OT reception billing and patient services
Assist in coordinating patient flow and departmental activities
Support implementation and monitoring of SOPs quality standards hygiene and safety protocols
Work closely with doctors nurses RMOs and support staff to ensure smooth operations
Assist in handling patient feedback complaints and service recovery initiatives
Participate in daily rounds audits and operational reviews
Support inventory monitoring and departmental reporting
Assist in maintaining operational records and documentation
Learn hospital compliance requirements accreditation standards and quality processes
Support HR-related activities such as attendance tracking staff coordination and training programs
Prepare daily weekly and monthly operational reports
Requirements
MHA MBA (Healthcare Management) BHA or related qualification
Freshers or candidates with up to 1 year of healthcare experience can apply
Strong communication and interpersonal skills
Positive attitude and willingness to learn hospital operations
Basic knowledge of MS Excel MS Office and reporting tools
Ability to work in a fast-paced healthcare environment
Good analytical and problem-solving skills
Benefits
Competitive salary based on qualifications and skills
Comprehensive on-the-job training
Exposure to end-to-end hospital operations
Career growth and leadership development opportunities
Supportive and professional work environment
Training & Growth Opportunity
Structured exposure to all major hospital departments
Hands-on learning under experienced hospital administrators and department heads
Training in hospital operations patient experience quality compliance and reporting
Performance-based growth opportunity to become an Operations Manager within 6 months
Required Skills:
Essential: Graduate in any discipline. Excellent communication skills in English and Kannada. Polite cheerful and patient-centered attitude. Basic computer skills (MS Office Google Sheets CRM WhatsApp Business). Ability to handle multiple calls and appointments efficiently. Professional grooming and presentation. Interest in health fitness or wellness industry. Desirable: Experience in front office customer service or telecalling (preferably in clinics or wellness centers). Fluency in additional languages (Hindi/Tamil/Telugu). Residing within 57 km of the clinic. Female candidates preferred.
