Operations Manager, Amazon Last Mile

Our entire business works hard to delight our customers from the second an order is placed online to the seamless coordination of that order behind the scenes we strive to stay agile fluid and intentional. That can be described in one of our core Leadership Principles which is Bias for Action. This means that our teams band together roll up their sleeves and arent content with just standing still. Were aiming to become the most customer-centric company on Earth.

As we continue to grow we are keen to speak to experienced operators. These fast-moving facilities sit at the heart of Amazons rapidly growing Operations network and are where we manage our fast-moving parcels.

Key job responsibilities
In this role youll work with key business partners such as Transport & Sortation DSP Management Finance Loss Prevention IT HR ACES and Engineering. Furthermore youll track and drive both the operational goals and metrics of your Delivery Station while regularly presenting your findings to the senior leadership team.

Finally youll also help us as we Hire and Develop the Best thats one of our key Leadership Principles which youll come to know well. This will help you create and implement a talent plan for your site and will touch on talent acquisition performance and career management learning and development and positive employee engagement.

- 1 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience

- 1 years of performance metrics process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.