Observability Automation & Orchestration Architecture and Design

The Observability & AIOps Architect is responsible for designing implementing and governing endtoend observability and AIOps platforms across complex enterprise environments. This role focuses on enabling proactive operations SREdriven reliability and datadriven decisionmaking by unifying telemetry (metrics logs traces events) applying advanced analytics and AI/ML techniques and integrating observability insights into ITSM DevOps SecOps and business workflows.

• Define enterprise observability and AIOps strategy aligned with business outcomes SRE principles and digital transformation initiatives.

• Design scalable resilient reference architectures for observability across:

• Cloud (AWS Azure GCP)
• Kubernetes & container platforms
• Microservices and legacy applications
• Hybrid IT and OT environments (where applicable)

• Architect unified observability & AIOps solutions covering:

• Infrastructure network storage and cloud services
• Applications (APM) microservices and distributed tracing
• User experience (RUM synthetic monitoring)
• Logs metrics traces events and topology
• Event correlation and noise reduction
• Anomaly detection and forecasting
• Root cause analysis (RCA)
• Impact analysis and prioritization
• Enable SRE practices

• Integrate observability platforms with:

• ITSM tools (ServiceNow BMC etc.)

• Automation and orchestration tools (Ansible StackStorm AI Agents)

• Collaboration tools

• Drive closed loop automation for incident response and self-healing systems.

• Lead platform selection evaluation and integration (vendorneutral approach).

• Strong expertise in enterprise observability concepts: metrics logs traces events topology.

• Handson experience with leading observability platforms such as:

• Dynatrace Datadog New Relic Grafana Elastic/OpenSearch Azure Monitor Prometheus SolarWinds OpsRamp ManageEngine etc

• Solid understanding of AIOps platforms and techniques.

• Strong knowledge of IT operations incident management and ITSM processes.

• Proficiency in scripting and automation (Python Bash APIs).

• Proven experience designing largescale distributed and hybrid architectures.

• Ability to translate business and operational requirements into technical solutions.

• Create architecture guidelines best practices and design patterns.

• Mentor engineers and operations team conduct workshops and enablement sessions.

• Support PoCs PoVs and enterprise rollouts.

• Strong documentation and diagramming skills (architecture data flow operating models

• Excellent stakeholder communication and presentation skills.

• Ability to influence architectural decisions across teams.

• Consulting mindset with strong problemsolving abilities.

Tools & Integration Automation Architect

Location: Pune/Hyderabad/Bangalore

Experience in years: 13-16 years

Band: D2

No of position: 1

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