NVO (Vendor Onboarding)

Job Description:

• Vendor Onboarding & Activation

• Lead the end-to-end onboarding process for new vendors brands and marketplace sellers.

• Ensure timely completion of documentation contracts compliance checks catalog readiness and system integration requirements.

• Drive faster vendor activation and reduce onboarding turnaround time.

• Develop scalable onboarding frameworks and standard operating procedures (SOPs).

• Process Excellence & Compliance

• Ensure adherence to regulatory legal finance tax and marketplace compliance requirements.

• Maintain accurate vendor master data and documentation records.

• Identify process bottlenecks and implement automation and workflow improvements.

• Establish governance mechanisms to ensure onboarding quality and accuracy.

• Stakeholder Management

• Partner closely with Category Buying Finance Legal Supply Chain Cataloging Technology and Seller Support teams.

• Act as the primary point of contact for vendors during onboarding and initial setup.

• Resolve onboarding-related escalations and drive issue closure within defined SLAs.

• Collaborate with internal teams to enhance vendor experience and operational efficiency.