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Network SupportDesktop Support Engineer
Job Location:
Monthly Salary:
Posted:
21 August 2026 (Yesterday)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary
We are looking for a skilled Network Support / Desktop Support Engineer responsible for providing technical support for computer hardware software networking and IT infrastructure. The candidate will troubleshoot and resolve day-to-day IT issues and ensure the smooth functioning of systems and network connectivity across the organization.
Key Responsibilities
- Provide desktop and end-user technical support to employees.
- Diagnose and troubleshoot hardware issues related to desktops laptops printers scanners and other peripherals.
- Install configure and maintain operating systems software and IT applications.
- Troubleshoot LAN Wi-Fi internet connectivity and basic network-related issues.
- Configure and support network devices such as routers switches and access points.
- Handle basic IP addressing DNS DHCP and network connectivity troubleshooting.
- Set up and configure desktops laptops printers and other IT equipment for new employees.
- Manage user accounts system access email and basic IT permissions.
- Coordinate with external vendors and service providers for hardware repairs and technical support.
- Maintain IT asset records including desktops laptops printers and other equipment.
- Perform routine system maintenance updates backups and security checks.
- Escalate complex technical or network issues to the appropriate team or vendor.
- Provide timely support across corporate offices and plant locations as required.
Required Skills
- Strong knowledge of Desktop and Hardware Troubleshooting
- Hands-on experience with Windows OS and Microsoft Office
- Knowledge of LAN WAN Wi-Fi TCP/IP DNS and DHCP
- Basic understanding of routers switches firewalls and access points
- Experience in troubleshooting printers scanners and other peripherals
- Knowledge of network connectivity and internet troubleshooting
- Understanding of basic IT security and antivirus management
- Good problem-solving and communication skills
- Ability to provide prompt support to end users
Required Experience:
IC
About Company
Build smart with Ascolite—superior tile adhesives, waterproofing solutions, walling systems, and structural repair products.
