Manager – R&D, Mobile Solutions

We are seeking an R&D Manager Mobile Solutions to lead a mobile engineering team delivering high-quality applications and exceptional customer experiences. This role combines technical leadership people management operational excellence customer engagement and product innovation. The successful candidate will drive engineering best practices oversee mobile application delivery resolve complex customer issues and foster a culture of continuous improvement.

Engineering Leadership

• Lead mentor and develop a high-performing mobile engineering team.

• Manage customer escalations drive root cause analysis and ensure timely resolution.

• Establish engineering standards development processes and technical roadmaps.

• Monitor and improve key metrics related to product quality customer satisfaction operational efficiency and team performance.

Mobile Solutions & Delivery

• Provide technical leadership for iOS Android and cross-platform applications.

• Ensure solutions are scalable secure maintainable and aligned with business needs.

• Partner with Product Quality Support and R&D teams to deliver reliable customer-facing solutions.

• Drive adoption of CI/CD automated testing code reviews and DevOps best practices.

• Balance strategic product development with operational support responsibilities.

AI & Innovation

• Champion AI-assisted and agentic software development practices to improve productivity quality and delivery speed.

• Promote responsible AI adoption through governance and engineering best practices.

• Bachelors degree in Computer Science Engineering Information Systems or a related field.

• 14 years of software engineering experience including 3 years in an engineering leadership role.

• Experience leading mobile development teams through the full software development lifecycle.

• Strong knowledge of iOS and Android development architecture and deployment practices.

• Experience with cloud-connected applications APIs and modern software architectures.

• Hands-on experience with CI/CD automated testing DevOps and quality engineering.

• Strong communication problem-solving and stakeholder management skills.

• Experience with Flutter React Native Xamarin MAUI.

• Experience with Azure AWS or Google Cloud Platform.

• Experience in healthcare medical device or other regulated environments.

• Knowledge of Lean Six Sigma or continuous improvement methodologies.

• iOS (Swift SwiftUI Objective-C) and Android (Kotlin Java) development

• Mobile architectures including MVVM Clean Architecture and Dependency Injection

• REST APIs GraphQL microservices and cloud integration

• CI/CD pipelines release automation and DevOps practices

• Automated testing across unit integration UI and end-to-end levels

• Mobile security privacy authentication and secure coding practices

• AI-assisted software development and engineering productivity tools

• Agile methodologies (Scrum Kanban SAFe)