Manager, Quality Engineering & IPA

ABOUT THE POSITION

• Intelligent Process Automation: Microsoft Power Platform (Power Automate Power Apps) Pega Systems and Automation Anywhere ensuring the team delivers efficient secure and compliant automation solutions.

• Quality Engineering: Tricentis Tosca (Playwright or TestCafe) or Java (Selenium Webdriver) frameworks.

HOW YOULL MAKE A DIFFERENCE

• Leadership & Strategy
  • Lead mentor and develop a team of automation engineers and solution developers.
  • Define and execute the intelligent automation roadmap aligned with business and IT strategy.
  • Partner with business stakeholders to identify evaluate and prioritize automation opportunities.
• Technical Delivery
  • Oversee design development testing and deployment of automation solutions using Power Platform Pega and Automation Anywhere.
  • Oversee delivery on test automation frameworks and test suites.
  • Good to have Test automation development experience with Tricentis Tosca development experience with (Playwright or TestCafe) or Java (Selenium Webdriver) frameworks.
  • Solid knowledge and experience of software engineering in the areas of Automation Continuous Integration (CI) & Continuous Delivery (CD) scripting and development languages command line interface (CLI) OS interfaces and SysOps including account creation and permissions structures.
  • Ensure best practices in solution architecture security and integration with enterprise systems.
  • Establish governance standards and reusable frameworks to scale automation initiatives.
  • Drive continuous improvement in automation quality performance and maintainability.
• Collaboration & Stakeholder Management
  • Collaborate cross-functionally with IT business units and data teams to deliver end-to-end solutions.
  • Communicate progress risks and metrics to executive leadership.
  • Serve as a subject matter expert for automation technologies and evangelize adoption across the organization.

YOU ARE

• Strategic and Visionary Thinker
  • Sees the big picture not just automating tasks but transforming business models through intelligent automation.
  • Understands how technology can deliver measurable business outcomes (efficiency quality cost savings customer experience).
  • Balances innovation with practicality prioritizing scalable sustainable solutions over one-off automations.
• Technically Fluent but Business-Minded
  • Has deep hands-on knowledge of platforms like Microsoft Power Platform Pega and Automation Anywhere but knows when to delegate technical work.
  • Can translate complex technical possibilities into simple outcome-focused language that resonates with business leaders.
  • Enjoys bridging the gap between IT and the business units ensuring technology delivers real value.
• Empowering Collaborative Leader
  • Leads by influence rather than authority fosters trust autonomy and accountability within the team.
  • Mentors engineers and developers helping them grow technically and professionally.
  • Creates an environment where innovation experimentation and continuous improvement are encouraged.

• Change Agent and Innovator
  • Thrives on transforming traditional processes into intelligent automated workflows.
  • Comfortable driving organizational change and influencing senior stakeholders to embrace automation.
  • Stays on top of emerging technologies (AI copilots process mining machine learning) and proactively experiments with new tools.
• Delivery-Oriented and Disciplined
  • Has a strong sense of ownership ensures automation projects are delivered on time within scope and with measurable results.
  • Skilled in Agile or hybrid delivery balancing flexibility with structure.
  • Uses data and KPIs to measure automation success and identify areas for improvement.
  • Thrives in a dynamic environment with multiple competing priorities.
• Exceptional Communicator and Influencer
  • Articulate and persuasive when presenting to executives or non-technical stakeholders.
  • Can negotiate resources manage expectations and gain buy-in for automation roadmaps.
  • Listens actively and builds credibility across technical and business domains.
• Curious Adaptable and Resilient
  • Naturally curious constantly learning about new automation AI and digital tools.
  • Adaptable to changing technologies and business conditions.
  • Resilient when faced with ambiguity setbacks or competing organizational priorities.
  • Maintains composure and focus under pressure modeling a growth mindset for the team.

YOU HAVE

• Bachelors degree in computer science Engineering Information Systems or related field.
• 12 years of experience in software engineering digital process automation or intelligent automation.
• 3 years in a leadership or managerial role overseeing technical teams.
• Hands-on expertise with:
  • Microsoft Power Platform (Power Automate Power Apps Power BI)
  • Pega Platform (workflow automation case management)
  • Automation Anywhere (bot development orchestration and deployment)
  • Tricentis Tosca Playwright or TestCafe.
• Strong understanding of process design RPA AI/ML integration and API-based automation.
• Experience with cloud environments (Azure AWS or similar) and DevOps pipelines.
• Excellent communication organizational and problem-solving skills.
• Preferred:
  • Certification(s) in Power Platform Pega or Automation Anywhere.
  • Experience implementing AI-driven process automation or document understanding solutions.
  • Familiarity with Agile methodologies and CI/CD practices.

This job description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of the positions scope and function in the company.