Manager, Operations

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

Iron Mountain is seeking a dynamic and results-driven Operations Manager to join our Operational Excellence team.

In this role you will be responsible for leading multi-site operational performance across all core service lines (DMS RDS DPS and SDS) managing facility resourcing and OHSE compliance driving continuous process improvements and seamlessly integrating newly acquired business units into regional operations.

In this role you will:

• Drive Regional Operational Excellence: Direct daily operations across designated regional facility locations to achieve operational targets manage site capacity and maintain high service quality standards.
• Lead and Develop High-Performing Teams: Recruit coach and mentor a geographically dispersed team fostering talent succession clear goal setting and strong productivity across all sites.
• Oversee Business Integration & Systems Compliance: Support operational due diligence for potential acquisitions and lead the seamless integration of new businesses ensuring full adoption of SOPs and operating systems (ReQuest/ONeil).
• Champion OHSE Risk & Facility Management: Ensure all facility locations comply with Iron Mountain health safety environmental and security standards while managing customer audits and risk exposure.
• Execute Strategic Cost Control & Optimization: Manage headcount budgets optimize resource allocation oversee vendor/AMC contracts and drive cost-reduction initiatives to maximize operational efficiency.

The ideal candidate will have:

• 10 years of progressive operational leadership experience with a strong background in warehousing or logistics facility management.
• Proven track record of managing cross-functional geographically dispersed teams and developing talent.
• Strong financial acumen with demonstrated experience managing cost centers headcount budgets and vendor contracts.
• Solid analytical problem-solving and IT fluency with experience utilizing enterprise management systems (knowledge of ReQuest/ONeil systems is highly regarded).
• Demonstrated ability to build relationships engage with key customer accounts and drive continuous improvement initiatives.
• Tertiary qualifications in business logistics operations management or a related discipline are highly regarded.