Manager Operational Risk
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Job Summary
Who we are
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly simply and securely. We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.
We are seeking an experienced Manager - Operational Risk to support the Second Line of Defense (2LoD) Operational Risk Program across our fintech and payment operations. The role will focus on identifying assessing monitoring and reporting operational risks across payment processing settlements merchant acquiring finance and technology functions.
- Support the implementation and enhancement of the Operational Risk Management Framework.
- Maintain risk registers risk and control matrices and risk taxonomies.
- Conduct operational risk assessments and monitor key risk indicators.
- Manage operational risk incidents root cause analysis remediation tracking and reporting.
- Partner with Operations IT Information Security Compliance and Product teams to strengthen risk controls.
- Coordinate third-party and vendor risk assessments.
- Support internal control reviews and process improvement initiatives.
- Prepare risk dashboards governance reports and presentations for senior management and risk committees.
- Bachelors or Masters degree in Finance Accounting Risk Management or a related field.
- 5-8 years of experience in Operational Risk Internal Controls Risk Management or Compliance within Fintech Payments Banking or Financial Services.
- Experience in payment operations settlements merchant acquiring or transaction banking is preferred.
Skills & Competencies
- Strong analytical and problem-solving skills.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Experience with risk management tools (Archer MetricStream SAP GRC) is an advantage.
- Familiarity with Power BI or Tableau preferred.
- Excellent communication and stakeholder management skills.
- Knowledge of payment ecosystems fraud controls AML/KYC data privacy and PCI-DSS requirements is desirable.
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.
Required Experience:
Manager
About Company
Put the power of payment innovation to work with Worldline, Europe’s leading payment service provider.
