Manager GES H2R

Job Title: Manager GES H2R Hyderabad

Location: Hyderabad India

As Manager GES H2R Hyderabad and in line with the GES vision you will lead and manage the GES H2R Hyderabad organization driving end-to-end service delivery across Learning Mobility and Benefits with a strong focus on exceptional user experience operational excellence data-driven performance and continuous improvement. You will build capabilities lead change and enable innovative solutions across processes tools and partnerships while ensuring that the Hyderabad team operates with strong governance compliance customer orientation and global stakeholder alignment.

Key responsibilities

• Translate the GES vision into clear priorities for the GES H2R Hyderabad organization positioning the team as a strategic partner that creates value for HR employees people managers business leaders and global stakeholders.
• Lead and develop the Hyderabad-based GES H2R teams across Learning Mobility and Benefits fostering a high-performance customer-focused culture and building scalable capabilities for a sizeable and growing organization.
• Continuously improve end-to-end HR service delivery ensuring processes are efficient consistent compliant and designed around an exceptional user experience across the global employee population.
• Drive operational excellence through disciplined service management process simplification quality improvement automation opportunities and effective use of HR technology tools data and partner solutions.
• Lead key GES H2R projects initiatives and change management activities ensuring strong execution stakeholder engagement adoption and sustainable value realization across processes and services.
• Manage and influence senior stakeholders globally including HRLT Global HRBPs Regional HR Heads Business Leaders People Managers HR Effectiveness internal partners and external vendors ensuring transparency trust and alignment on service expectations.
• Define monitor and drive performance against KPIs and success measures including employee satisfaction turnaround times accuracy productivity compliance cost effectiveness governance and risk management using insights to continuously enhance service quality and user experience.

We bring

• A scienceled company with cuttingedge research and creativity at its core.
• A collaborative peoplecentered culture where diverse perspectives are valued and encouraged.
• Opportunities to grow through curiosity continuous improvement and exposure to a global environment.
• A strong focus on inclusion development and shared ownership.
• A workplace where your expertise and voice directly contribute to serving our customers better.

You bring

• A bachelors degree combined with solid experience in Human Resources processes and shared services.
• Strongpeopleleadership stakeholder management and influencing skills with the confidence to partner with different types of stakeholders including external partners.
• A strong operational excellence mindset with proven ability to manage end-to-end HR processes simplify workflows improve service quality and deliver reliabletimely and compliant outcomes.
• Demonstrated focus on user experience and service excellence using employee and stakeholder insights CSAT pulse feedback service levels and quality measures to continuously improve customer journey.
• Strong digital and data fluency including HRIS and HR tools reporting analytics automation bots and partner technologies with the ability to translate data into decisions and innovative service solutions.
• Proven change management and project leadership experience with the ability to drive adoption embed new ways of working and realize value from strategic initiatives across global teams and partners.
• Fluency in English and the ability to work confidently in a global crossfunctional setting.
• Willingness to operate primarily within European time zones.

About dsm-firmenich:

At dsm-firmenich we dont just meet expectations we go beyond them.

From elevating health to making fortified food and sustainable skincare the impact of your work here will be felt by millions every single day. Whether its fragrance that helps you focus alternative meat thats better for the planet or reducing sugar without losing flavor this is where you help shape the future of nutrition health and beauty for everyone everywhere.

And while youre making a difference well make sure youre growing too. With learning that never stops a culture that lifts you up and the freedom to move across businesses teams and borders. Your voice matters here. And your ideas Theyre essential to our future.

Because real progress only happens when we go beyond together.

Our application process:

Interested in this position Please apply on-line by uploading your resume in English via our career portal ( further information please contact Panchsheel Maske Talent Acquisition leader ()

Inclusion belonging and equal opportunity statement:

At dsm-firmenich we believe being a force for good starts with the way we treat each other. When people feel supported included and free to be themselves they do their best work and thats exactly the kind of culture were building. A place where opportunity is truly equal authenticity is celebrated and everyone has the chance to grow contribute and feel they belong.

Were proud to be an equal opportunity employer and were serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing were committed to reflecting the world we serve.

We welcome candidates from all backgrounds no matter your gender ethnicity sexual orientation or anything else that makes you you.

And if you have a disability or need any support through the application process were here to help just let us know what you need and well do everything we can to make it work.

Agency statement

Were managing this search directly at dsm-firmenich. If youre applying as an individual wed love to hear from you. Were not accepting agency submissions or proposals involving fees or commissions for this role.