Manager Data Operations

Lets be #BrilliantTogether

ISS STOXX is hiring for Manager - Data Operations for Mumbai location.

Overview:

ISS STOXX is the worlds leading provider of corporate governance and responsible investment (RI) solutions for asset owners asset managers hedge funds and asset service providers. ISS solutions include objective governance research and recommendations; RI data analytics and research; end-to end proxy voting and distribution solutions; turnkey securities class-action claims management; and reliable global governance data and modeling tools.

Responsibilities:

Management

• Recruitment coach mentor and develop a team of analysts to profile data for a given content pillar and market

• Undertake performance reviews to ensure that each team member works towards clearly defined team goals.

2. Operational Management

• Plan manpower capacity and scheduling to ensure SLA and goals are met / exceeded

• Manage workflow queues to ensure timely delivery of data profiles in accordance with established production schedules

• Enforce quality assurance and controls to ensure accuracy levels meet / exceed targets.

3. Process/Methodology Custodianship

• Collaborate with Data colleagues across locations to

• Develop and maintain methodology and procedures manuals for data collection.

• Enforce compliance of staff with established data collection and quality procedures.

• Analyze performance metrics (timeliness efficiency quality controls) and implement opportunities for continuous improvement.

• Research recommend and implement technology and content opportunities to improve product quality and operational efficiencies.

Support

• Collaborate with other teams across functions (i.e. Research ICS Product Development QBIT) in support of planned product enhancements and extensions

• Respond to queries from internal and external clients.

Qualifications:

• At least a Bachelors degree in Finance Economics Geology or similar field of study. A post-graduate degree is a plus.

• A minimum of 5-8 years relevant working experience in a high-quality and hard deadline-driven environment with at least 3 year leading a team.

• Knowledge of corporate governance and/or financial markets is an advantage.

• Good judgment in assessing available information and understanding the downstream effects of data decisions on final product outputs.

• Effectiveness in working with cross-functional teams.

• Takes pride in developing people.

• Excellent oral and written communication skills.

• Strong analytical and problem-solving skills with clear attention to detail.

• Highly motivated independent results-oriented and possesses a strong sense of ownership.

• Must be willing to work on a flexible shift schedule.

#MIDSENIOR

#LI-RG1

#ESG

What You Can Expect from Us

At ISS STOXX our people are our driving force. We are committed to building a culture that values diverse skills perspectives and experiences. We hire the best talent in our industry and empower them with the resources support and opportunities to growprofessionally and personally.

Together we foster an environment that fuels creativity drives innovation and shapes our future success.

Lets empower collaborate and inspire.

Lets be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985 we offer top-notch benchmark and custom indices globally helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance sustainability cyber risk and fund intelligence. Majority-owned by Deutsche Börse Group ISS STOXX has over 3400 professionals in 33 locations worldwide serving around 6400 clients including institutional investors and companies focused on ESG cyber and governance risk. Clients trust our expertise to make informed decisions for their stakeholders benefit.

Founded in 1985 as Institutional Shareholder Services (ISS) Inc. ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1600 clients worldwide utilize ISS Governances actionable expertise to help them make informed investment stewardship decisions and to help them manage their voting responsibilities. Covering over 50000 meetings annually ISS Governance leverages its extensive global footprint deep experience high quality data and analysis unified client support and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients evolving portfolio fiduciary and stewardship requirements.

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Institutional Shareholder Services (ISS) is committed to fostering cultivating and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race color ethnicity creed religion sex age height weight citizenship status national origin social origin sexual orientation gender identity or gender expression pregnancy status marital status familial status mental or physical disability veteran status military service or status genetic information or any other characteristic protected by law (referred to as protected status). All activities including but not limited to recruiting and hiring recruitment advertising promotions performance appraisals training job assignments compensation demotions transfers terminations (including layoffs) benefits and other terms conditions and privileges of employment are and will be administered on a non-discriminatory basis consistent with all applicable federal state and local requirements.