Manager, Business Analytics

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Title

Manager- Business Analyst

Business unit

Integrated Facility Management (IFM)

Reporting to

Sr Director- Business Services

Key stakeholders

Account director On-Account JLL IFM Director Client RES team (Bank representatives)

Direct reports

Nil

Duties & responsibilities

Understand business and ensures there is integration between business

and technology

Work closely with the operations and technical teams and is a major

contributor to the requirements specification deliverable

Support the account director to drive Annual account plan across various

function

Drive and track India level KPIs for the account

Support the IFM team in driving change management on major projects

and become a single point of contact for operational related updates to

the client

Provides analytic support by coordinating data extraction from various

databases and data interpretation

Create report templates and data gathering tools to meet desired future

standard

Data custodian & controller for all strategic decisions

Trend analysis and aligning with account management team

Technology Tools including Helpdesk Trending and Analytics

Deliver output files for reports and dashboards

Managing transition of Technology tools between Global and Local teams

Sign off on data roadworthiness

Facilitate Reporting on compliances

Seek and collate data for analytics

Generate MIS and reports as per management requirement

Cross verification of data as per agreed TOR time to time

Generate Daily reports Weekly reports MMR QBR ABR etc. and own

the reports

Performance objectives

Review business processes in order to gain a complete understanding of

current procedures and identify improvements

Document those processes and connect business heads to information

technology groups in an organization

Responsible for analysing and modelling existing business processes

To understand and document current business procedures and identify

areas for improvement

A thorough understanding of the current state of the organization is

necessary prior to recommending changes related to implementing a new

business solution

The business analyst is responsible for the knowledge transfer of business

implications to the application/database developers and project managers

Key skills

Should have business analysis skills and experience in modelling

business processes

Extremely strong communication and presentation skills

Good documentation skills

Industry knowledge will be added advantage

Is very analytical with problem-solving and conflict resolution skills to

help identify communicate and resolve issues

Employee specification

Graduated in Analytics from a reputed Management Institute

Should have related experience of 7-10 years

Location:

Scheduled Weekly Hours:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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