Legal Manager

AboutExotel

2011Exotelenablesmorethan25billioncustomerconversationsannuallyforover7000businessesacrossvoicechatbotsandcontactcentresservingcustomersinover60countriesacrossAPACMiddleEastandAfrica.

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RoleOverview

TheManagerLegalwillbeaseniormemberoftheExotelLegalteamwithprimaryresponsibilityforcommercialcontractingmaintainingproducttermsandconditionscontractstandardizationbusinessadvisoryanddisputeresolution.

Thisrolerequiresacommerciallymindedlawyerwhocanindependentlymanagecomplexdomesticandinternationaltransactionsprovidepracticaladvicetobusinessteamsanddevelopscalablecontractingprocessesinafast-movinghigh-growthenvironment.

KeyResponsibilities

CommercialContracts

• IndependentlydraftreviewnegotiateandconcludedomesticandinternationalcommercialcontractsincludingmasterservicesagreementsSaaSandsubscriptionagreementsserviceagreementsstatementsofworkorderformsresellerandpartnershipagreementsandprocurementcontracts.
• AssessthelegalandcommercialrisksofproposedtransactionsandtailorcontractualpositionsinlinewithExotelsapprovedstandardsandriskappetite.
• Createstandardizeandperiodicallyreviseagreementtemplatesclauselibrariesnegotiationplaybooksandcontractingguidance.
• Draftandmaintainproductandplatformdocumentationincludingonlineandclickwraptermsandconditions.
• Improvecontractingworkflowsanddeveloppracticalself-servicemechanismsforstandardandrepeattransactions.

BusinessandInternationalAdvisory

• Provideclearpracticalanddecision-readyadvicetobusinessstakeholdersbalancingcommercialobjectiveswithappropriatelegalprotection.
• Managecross-bordercontractingandrelatedbusinessadvisorycoordinatingwithlocalcounselandexternaladviserswherejurisdiction-specificadviceisrequired.

DisputesandLitigation

• Supportthereviewandresponsetolegalnoticescontractualdisputesclaimsarbitrationlitigationandrelatedproceedings.
• Work with internal stakeholders and external counsel to collect relevant information assess exposure develop strategy manage proceedings and maintain appropriate records.

MandatorySkills

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• 79yearsofrelevantpost-qualificationexperiencewithsubstantialcommercialcontractingexperience.
• Priorin-houseexperienceinastartuporotherhigh-growthenvironment.
• Demonstrableexperienceindependentlydraftingnegotiatingandconcludingcomplexcommercialandtechnologycontracts.
• Experiencecreatingandrevisingcontracttemplatesclauselibrariesplaybooksandonlinetermsandconditions.
• Stronglegalandcommercialjudgmentwiththeabilitytoidentifymaterialrisksandprovidepracticalsolutions.
• Abilitytoworkindependentlymanagecompetingprioritiesandtakeownershipofoutcomes.
• Excellentdraftingnegotiationandcommunicationskills.

PreferredSkills

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• ExperienceinaB2BtechnologySaaStelecommunicationsCPaaSCCaaSorservicesbusiness.
• ExposuretointernationalcontractsparticularlyintheMiddleEastAfricaorSoutheastAsia.
• Buy-sideorprocurementcontractingexperience.
• Experiencehandlinglitigationcontractualdisputesorexternal-counselcoordination.