Learning Coordinator

Key Responsibilities

Learning Operations & Coordination

• Plan coordinate and schedule training sessions workshops and learning activities across multiple business units

• Manage logistics for learning programs (virtual and in-person) including scheduling materials and vendor coordination

• Maintain accurate records of learning activities within LMS and internal systems

• Support deployment of learning initiatives across assigned Operating Center (OC) clusters

Program Support & Administration

• Support execution of learning and development plans aligned with business needs

• Track participation completion and effectiveness of training programs

• Prepare reports and provide insights on learning metrics and outcomes

• Ensure learning activities comply with internal policies and regulatory requirements

Vendor & Stakeholder Management

• Coordinate with external learning providers consultants and universities

• Monitor vendor performance and service delivery

• Partner with People & Culture (P&C) managers and project teams to align learning initiatives with business priorities

Learning Communication & Engagement

• Promote learning opportunities across the organization to drive engagement

• Support internal communication campaigns related to learning programs

• Provide guidance to employees and managers on available learning resources

Budget & Process Support

• Monitor training budgets and track associated costs

• Support applications for grants funding or training incentives where applicable

• Identify opportunities for process improvements within learning operations

About You

Qualifications

• Bachelors degree or professional diploma in Human Resources Learning & Development Business Administration or a related field

• 5-10 years of experience in learning coordination HR operations or L&D program support

• Experience supporting training programs or workforce development initiatives

Skills & Abilities

• Experience of defining and delivering learning plans

• Strong organizational and project coordination skills

• Ability to manage multiple priorities

• Ability to engage and influence stakeholders

• Strong communication and interpersonal skills

• High attention to detail and accuracy in data tracking and reporting

• Ability to work in a fast-paced collaborative environment

Preferred

• Experience working in a global or matrix organization

• Familiarity with Learning Management Systems (LMS)

• Exposure to vendor management and learning program coordination

• Flexible shift Timings (24*7)