Learn Mobile Platform Lead

Job Title: Learn Mobile Platform Lead

Job Location: Chennai India

Department: Learning Solutions

Reporting To: Trimble Learn Engagement & Digital Experience Manager (US)

The Trimble Learning Solutions organization is responsible for expanding optimizing and enabling customer partner student and employee learning experiences across the Trimble Learn platform. This includes managing platform deployments integrations configuration onboarding and global support as well as developing best practices and procedures for the training function across Trimble.

The Learn Mobile Platform Lead reports directly to the Trimble Learn Support Manager and collaborates closely with the Learn Platform Architect Learn Content Manager Learn Engagement & Digital Experience Lead and local Learn Support Analysts.

As the Learn Mobile Platform Lead you will serve as the dedicated specialist and operational owner for Trimbles branded Docebo mobile experience. Rather than building custom mobile software from scratch you will lead the strategic configuration app release lifecycles mobile user experience optimization testing and continuous improvement of our branded mobile app across global business sectors. You will act as the vital bridge between mobile platform architecture IT/Security content owners and end-user accessibility.

• Configure Docebo mobile-specific settings custom pages menus branding and catalog visibility.

• Maintain and document mobile setup login behaviors deep links and mobile redirect paths.

• Ensure configuration aligns with Trimbles broader platform architecture while optimizing for small-screen and offline user journeys.

• Oversee the end-to-end mobile release lifecycle including managing branding assets generating app builds and coordinating deployments via public App Stores (Apple/Google Play) and internal MDM (Mobile Device Management) systems.

• Execute pre-release testing regression checks and post-update production validations to maintain app stability.

• Track version updates manage release notes and keep the branded app aligned with supported Docebo mobile updates.

• Evaluate mobile learner journeys to proactively identify and resolve friction points.

• Partner with the Trimble Learn Engagement & Digital Experience Manager to align mobile navigation push notifications and in-app messaging with desktop experience standards.

• Support adoption workflows deep-linking campaigns and mobile discovery paths to drive learner engagement.

• Partner with the Content Manager to establish mobile-readiness content standards and testing guidelines.

• Audit and monitor mobile content behavior including SCORM compatibility video rendering offline player capabilities and assessment execution.

• Assist content creators in identifying and resolving mobile-specific playback or layout issues.

• Collaborate closely with the Learn Support team to resolve or escalate issues through Docebo support Trimble IT Cybersecurity Identity (SSO/Firebase) and legal compliance teams.

• Manage technical integrations deep links push notifications and domain settings within the mobile ecosystem.

• Develop clear triage escalation and troubleshooting pathways for mobile-specific issues before they impact global support channels.

• Build and manage mobile reporting dashboards tracking app adoption active sessions course completions and offline usage trends.

• Translate mobile analytics into actionable recommendations to drive platform strategy and demonstrate mobile business impact.

• Release Health & Stability: Smooth execution of app store/MDM updates with minimal post-release technical issues or downtime.

• Deployment & Adoption: Measurable growth in active mobile app users and course completions across targeted global sectors.

• Quality & User Satisfaction: Reduced mobile-related support tickets through thorough release QA and clear end-user documentation.

• Cross-Functional Synergy: Seamless operational alignment with Content Experience Support and Architecture team leads.

• Education: Bachelors degree in Information Technology Educational Technology Human-Computer Interaction (HCI) UX Design or a related field.

• Experience: 3 years of hands-on experience in Enterprise LMS administration (e.g. Docebo Cornerstone Absorb) digital learning operations or mobile learning platform management.

• Mobile Ecosystem Familiarity: Proven experience with app publishing concepts app store distribution workflows (Apple App Store / Google Play) or Mobile Device Management (MDM) environments.

• Technical QA & Troubleshooting: Strong analytical mindset with experience in regression testing tracking technical bugs and reviewing mobile analytics.

• Cross-Functional Coordination: Exceptional communication skills with a track record of bridging the gap between technical teams (IT/Security/Vendors) and non-technical stakeholders.

• Docebo Platform Expertise: Direct experience configuring and supporting Docebo and the Docebo Branded Mobile App (publisher tool).

• Mobile Integrations Exposure: Familiarity with Mobile SSO Firebase push notification tools or mobile deep-linking.

• Global Support Context: Experience supporting global learner audiences across multiple time zones and regional security requirements.

We work effectively in a hybrid/office environment engaging collaborating and enabling globally dispersed teams with a main campus in Westminster CO and key regional hubs including Chennai India.

How to Apply: Please submit an online application for this position by clicking on the Apply Now button located in this posting.

Join a Values-Driven Team: Belong Grow Innovate.

At Trimble our core values of Belong Grow and Innovate arent just wordstheyre the foundation of our culture. We foster an environment where you are seen heard and valued (Belong); where you have an opportunity to build a career and drive our collective growth (Grow); and where your innovative ideas shape the future (Innovate). We believe in empowering local teams to create impactful strategies ensuring our global vision resonates with every individual. Become part of a team where your contributions truly matter.

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