Lead Specialist,Network Operations

Job Title: Lead Specialist Network Engineer

About the role:
This is an exciting opportunity to join our team as we continue to modernize and evolve our global network infrastructure. Built on a strong and well-managed Cisco Meraki foundation we are actively expanding our Zero Trust architecture and cloud security capabilities through Zscaler.

As a Network Engineer you will play a key role in shaping the future of our network by helping to drive initiatives that improve connectivity security resiliency and operational efficiency across the organization. Youll have the opportunity to work with modern enterprise networking technologies participate in large-scale infrastructure projects and help guide the transition toward cloud-delivered security and Zero Trust networking.

This role offers a unique blend of day-to-day operational support network architecture project delivery and next-generation security technologies. If youre passionate about networking security automation and solving complex technical challenges wed love to hear from you.

Position Summary

We are seeking an experienced Network Engineer to design implement maintain and support enterprise network infrastructure across multiple locations. The ideal candidate will possess strong technical knowledge of Cisco and Meraki networking technologies cloud security platforms routing and switching and end-user connectivity troubleshooting. This role requires hands-on experience with network design deployment and operational support as well as the ability to travel to company locations as needed.

Key Responsibilities

• Design implement and support enterprise LAN WAN wireless and security infrastructure.
• Manage and support Cisco Meraki environments including:
  • Meraki Wireless Access Points
  • Meraki MS Switching
  • Meraki MX Security Appliances
• Configure maintain and troubleshoot Cisco networking equipment including:
  • Cisco Routers
  • Cisco Catalyst Switches
  • Cisco ASA Firewalls
• Administer and support Zscaler cloud security solutions including:
  • Zscaler Internet Access (ZIA)
  • Zscaler Private Access (ZPA)
  • Zero Trust Branch (ZTB)
  • Zscaler Branch Architecture (ZBA)
• Implement and support Zero Trust networking architectures and secure access solutions for branch offices and remote users.
• Configure optimize and troubleshoot routing protocols including:
  • BGP
  • EIGRP
  • OSPF
• Perform network capacity planning architecture reviews and infrastructure design.
• Lead network installations upgrades migrations and refresh projects.
• Troubleshoot network wireless routing switching VPN and security-related issues.
• Diagnose and resolve connectivity and performance issues affecting:
  • Windows clients
  • macOS clients
• Coordinate network equipment procurement asset lifecycle management and vendor engagement.
• Work with service providers vendors and internal stakeholders to deliver network solutions.
• Create and maintain network diagrams standards operational procedures and technical documentation.
• Participate in network incident response root cause analysis and problem management activities.
• Evaluate emerging technologies and provide recommendations that improve network performance security and operational efficiency.
• Support automation initiatives and continuously improve operational processes.
• Provide after-hours support and participate in an on-call rotation as required.

Required Qualifications

• Bachelors degree in Information Technology Computer Science Engineering or equivalent work experience.
• 5 years of enterprise network engineering experience.
• Strong hands-on experience supporting Cisco Meraki solutions including wireless switching and MX security appliances.
• Experience configuring and troubleshooting Cisco routers switches and ASA firewalls.
• Experience administering Zscaler security platforms including ZIA ZPA ZTB and ZBA.
• Strong understanding of:
  • TCP/IP
  • DNS
  • DHCP
  • VLANs
  • VPNs
  • Network Security
  • Wireless Networking
• Proven experience implementing and troubleshooting:
  • BGP
  • EIGRP
  • OSPF
• Experience troubleshooting network-related issues on both Windows and macOS endpoints.
• Experience with network architecture deployment and operational support.
• Strong analytical documentation and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Cisco CCNA CCNP or equivalent certification.
• Cisco Meraki CMNA ECMS or related certifications.
• Zscaler certifications or experience with Zero Trust architectures.
• Experience with network automation and scripting using Python PowerShell APIs or similar tools.
• Experience supporting cloud networking environments such as AWS or Azure.
• Familiarity with network monitoring performance management and troubleshooting tools.
• Experience supporting global or multi-site enterprise environments.
• Experience participating in network modernization and transformation initiatives.

Travel Requirements

• Ability to travel domestically and internationally as required.
• Travel may be required for:
  • Network installations
  • Site surveys
  • Infrastructure upgrades
  • Project deployments
  • Troubleshooting and operational support
• Estimated travel requirement: 10-25%.

What Youll Work On

As part of our team youll help drive initiatives including:

• Expansion of our Zscaler-based Zero Trust architecture.
• Branch modernization leveraging Zero Trust Branch technologies.
• Global wireless switching and security refresh projects.
• Network automation and operational efficiency improvements.
• Cloud security and secure access transformation initiatives.
• Standardization and modernization of enterprise network services worldwide.

This is an opportunity to directly influence the future direction of our network and security architecture while working with industry-leading technologies in a collaborative global environment.

Technical Skills Summary

Networking

• Cisco Meraki Wireless
• Cisco Meraki Switching
• Cisco Meraki MX Security Appliances
• Cisco Routers
• Cisco Catalyst Switches
• Cisco ASA Firewalls
• LAN/WAN Technologies
• TCP/IP DNS DHCP
• VLANs and VPNs

Routing

• BGP
• EIGRP
• OSPF

Security

• Zscaler Internet Access (ZIA)
• Zscaler Private Access (ZPA)
• Zero Trust Branch (ZTB)
• Zscaler Branch Architecture (ZBA)
• Zero Trust Network Access (ZTNA)
• Firewall and Security Policy Management

End User Support

• Windows Network Troubleshooting
• macOS Network Troubleshooting

Infrastructure

• Network Design
• Network Procurement and Equipment Ordering
• Network Installation and Deployment
• Network Documentation
• Vendor and Carrier Management
• Network Lifecycle Management

Automation & Operations

• Network Automation
• Python PowerShell APIs
• Monitoring and Performance Analysis
• Incident and Problem Management

This version presents the role as more than a support position. It highlights the opportunity to be part of a strategic transformation from a traditional network model to a modern Meraki and Zscaler-based Zero Trust architecture which tends to attract stronger senior-level candidates.