Lead Software Engineer Machine Learning

Impact You Will Create

• Bridge Research and Production: Serve as the critical link translating theoretical data science research and sophisticated algorithms into product-ready enterprise-scale implementations.

• Scale to Millions: Build and deploy robust ML APIs and data pipelines engineered to handle millions of requests with high efficiency low latency and reliability.

• Architect from Scratch: Drive organizational technical alignment by architecting high-performance ML solutions from the ground up and leading cross-functional adoption.

Roles & Responsibilities

• ML Algorithm Implementation: Collaborate with Data Scientists to translate complex models and experimental algorithms into clean high-performance production-grade code.

• End-to-End Pipeline Architecture: Design build and manage comprehensive ML pipelines encompassing data pre-processing model generation automated deployment cross-validation and active feedback loops.

• High-Performance Service Delivery: Develop and deploy extensible scalable ML API services optimized for minimal latency under high traffic loads.

• Operational Intelligence: Design and implement monitoring systems to track engineering efficiency and active ML model performance metrics ensuring long-term system health.

• Strategic Innovation & Collaboration: Architect technical solutions from scratch and liaise with cross-product architects and engineers to ensure organizational alignment.

• Prototyping & POC Execution: Lead Proof of Concept (POC) initiatives across diverse tech stacks to identify and validate optimal infrastructure solutions for complex business challenges.

• Lifecycle Ownership: Independently own the full lifecycle of feature delivery from initial requirement gathering with product teams to final deployment and monitoring.

Qualifications :

Skills

• Production ML Engineering: Proven capability in translating advanced mathematical models into optimized production-ready software.

• MLOps Mastery: Deep expertise in lifecycle management practices ensuring seamless model transitions from experimental stages to live production environments.

• Distributed Pipeline & API Design: Strong architecture skills in building scalable data pipelines and low-latency API microservices.

• System Telemetry & Monitoring: Proficiency in establishing monitoring frameworks for tracking engineering efficiency system health and model performance metrics.

• Technical Project Leadership: Ability to execute rapid prototyping evaluate technical stacks and lead cross-functional technical alignment.

Qualifications

• Experience: 69 years of professional experience in software engineering and machine learning development.

• Track Record: A proven history of successfully building productionizing and maintaining Machine Learning solutions at scale.

• Education: Degree in Computer Science Artificial Intelligence or a related quantitative field.

Additional Information :

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time