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Lead Product Manager – Agentic Experiences | Bangalore
Job Location:
Monthly Salary:
Posted:
29 May 2026 (30+ days ago)
Posted:
Application Deadline:
15 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Lead Product Manager Agent Experience
About Us:
Backed by top Silicon Valley VCs and strategic angel investors
Helps enterprises make accurate service decisions in seconds
Leverages AI NLP LLMs and structured unstructured data
Integrates seamlessly with Salesforce Service Cloud ServiceNow Microsoft D365
Why Join Us:
Industry Challenges Neuron7 Solves
Skills Shortage Loss of tribal knowledge due to workforce attrition
Rising Complexity Products are harder to support than ever
Demand for Instant Answers Customers expect self-service and real-time resolutions
Neuron7 converts collective enterprise intelligence (data people) into actionable AI-powered predictions.
About the Team:
The product team at Neuron7 is new and growing! Youll join a design product team working to launch Neuron7s next wave of innovation and to establish a leading product management development practice at Neuron7. As an early member of the team youll have the opportunity to have significant impact on both product direction and on the teams practices. Most of Neuron7 is based in either the Bay Area and Bangalore.
What youll do:
Neuron7 is building the next generation of AI-powered service intelligence enabling enterprises to improve service efficiency and predict future issues before they occur. As the Product Manager for Agentic Experience you will own the strategy and execution of our Agent product experience and corresponding analytics and insights.
Youll collaborate with data scientists engineers and customer success teams to improve both knowledge and diagnostics search as a well as provide insights on search KPIs to our customers. Your work will empower organizations to accelerate troubleshooting answer any question and optimize service workflows.
Key Responsibilities
- Own and drive the product roadmap for AI diagnostics
- Improve onboarding & time-to-ROI
- Build self-service diagnostic experiences for end users
- Optimize technician workflows and expert curation tools
- Integrate with ServiceNow Salesforce Microsoft Dynamics FSM tools
- Partner with customers to gather real-world feedback
- Collaborate with data science on knowledge graphs decision trees case-based reasoning
- Track success metrics:Diagnostic accuracyCase deflectionTechnician productivity
Qualifications
- 8 years of Product Management experience
- Experience in AI diagnostics FSM CSP or support automation
- Strong knowledge of:ServiceNowSalesforce Service CloudMicrosoft Dynamics / Zendesk
- Exposure to LLMs AI search ML systems (plus)
- Strong analytical and data-driven mindset
- Experience working with field service & support teams
WhatWeDoandValue:
Ourmissionistoenhanceservicedecision-makingthroughadvancedAItechnologyandwearededicatedtodeliveringexcellenceinallaspectsofourwork.
CompanyPerks&Benefits:
- Competitive salary equity and spot bonuses.
- Paid sick leave.
- Comprehensive health insurance.
- Paid parental leave.
- Work from our vibrant Bengaluru office.
OurCommitmenttoDiversityandInclusion:
Ifyoureexcitedaboutbuildinginnovativebackendsolutionsandwanttobepartofaforward-thinkingteamwedlovetohearfromyou!
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
Resolve issues faster, the first time, in complex service environments with Service AI Solutions that learn from your data and people to deliver accurate, turn-by-turn guidance.
