Lead Product Designer

Razorpay is one of Indias leading full-stack financial technology companies powering the way businesses move manage and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - weve since grown into a fintech powerhouse driving Indias digital payment revolution.

Razorpay powers millions of businesses with a smarter scalable stack that goes beyond transactions to help them truly build and grow.

From building AI-native agentic payments to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation smart payouts and predictive financial insights we are embedding intelligence across our stack to make money movement faster safer and more close collaboration with ecosystem partners - including banks networks regulators - we are pioneering industry-first solutions that are shaping the next era of fintech

Across India Singapore and Malaysia our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem thats redefining how money moves across Asia.

Today that ecosystem supports everyone from early-stage startups to some of Indias largest enterprises enabling them to accept process and disburse payments at scale while expanding into new ways of managing money more efficiently.

Our scale speaks volumes: Razorpay processes $180 billion in annualized transactions powering leading businesses like Airbnb Facebook WhatsApp Airtel CRED BookmyShow Zomato Swiggy Lenskart Mirae Asset Capital markets Indian Oil National Pension Scheme - and over 100 of Indias unicorns. With strong roots in India and growing operations in Southeast Asia we are shaping the next chapter of financial technology across the region.

We are backed by global investors including GIC Peak XV Partners (formerly Sequoia Capital India & SEA) Tiger Global Ribbit Capital Matrix Partners MasterCard and Salesforce Ventures having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments) Curlec (Malaysia expansion) BillMe (digital invoicing) and POP (rewards-first UPI) - along with earlier moves in fraud prevention payroll and lending have further strengthened our platform and widened our footprint across Asia.

But what truly sets Razorpay apart is our culture. At Razorpay ownership is our oxygen - you own what you build with no micromanagement or red tape just the runway to make your ideas fly. Learning is a lifestyle - if youre curious youll feel at home here. People > Pedigree - we hire for attitude hustle and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say thank you. Guided by our values of Customer First Autonomy & Ownership Agility with Integrity Transparency Challenging the status quo and a strong belief that Razorpay grows with Razors youll be part of a 3000 strong team building not just products but the financial infrastructure of the future.

The Role

You are someone who believes that good design has a critical role in solving every problem. You know design is not just how things look and feel but also how every process evolves. Even
mundane processes from daily life can be made easier with a better design. You love products and have great creative skills. You want to own and be responsible for designing and driving products to completion. You religiously follow Buxtons rule of producing at least 3 alternatives for every design decision. You respect the grid and hate all the half pixel aligned icons. Youre a multiple hat-wearer who can identify gaps and fill in for them. Someone who can drive ownership and widen the skill spectrum of your team.

Roles and Responsibilities:
As a Design Lead you will:

• Drive product and design ideation planning and prioritization of our diverse range of products and features.
• Drive user research create detailed user journeys and take appropriate design decisions backed by user-behavior and data. Define design strategies by analyzing data models and derive best practices within the team.
• Work closely with cross-disciplinary teams including Product Engineering Marketing Data Science and various Business teams to deliver delightful customer experiences. Strategize develop and extend the visual design systems and pattern libraries by coming up with new and innovative solutions which suit the Razorpay brand.
• Lead creative and holistic thinking across our diverse products and conduct design reviews and status meetings as needed.
• Provide thought leadership on usability and user-centered design principles. Evangelize design within and outside the organization.
• Actively take part in hiring and take part in recruiting the best talent required for the team.
• Mentor and inspire a team of designers. Help the team in raising the bar resolving blockers prioritizing and breaking down complex projects into simpler tasks.
• Brainstorm and create new directions that Razorpay can take in our quest to make finance easy and accessible to all.
• Envisage & run strategic design-only initiatives. For eg. fostering the design community experiment with design practices etc.

Mandatory Qualifications:

As a Senior Product Designer we expect you to have :

• At least 5 years of experience in designing digital products with 2 years of experience in leading a team of designers.
• Experience working in Agile/Scrum development processes.
• Keen in understanding short and long-term goals of the product and business.
• Excellent understanding of behavioral analytics and you go by data-driven decisions.
• Expertise in UI and interaction design with a deliberate focus on raising the bar for UI.
• Prior work experience focussing on Mobile applications and a good understanding of the platform.
• A good understanding of Frontend principles to guide the team from an engineering point of view.
• Keen in applying user research user-needs validation and usability evaluation.
• Excellent communication and presentation skills and the ability to clearly articulate design decisions to the team and leadership.