Lead Operations Excellence
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Job Summary
To Design implement and mange Quality Assurance (QA) Initiative Business Continuity Plan (BCP) of the organisation Management Information System (MIS) Business intelligence (BI) system and rolling out of key new process and service initiative with the objective of de-risking the business and to standardise and enhance the existing processes.
Job Context:
program for sale and distribution of MF products
of Investor Complaints on websites
by MFs and related disclosure requirements
of Debt and Money Market instruments
in Payment of Commission and load structure
of Entry and Exit load
of Conduct of Intermediaries
Audit of MFs
MF transactions through Stock Exchanges
Job Challenges:
regulatory being more vigilant and regular changes and enhancement of the rules and regulation with a time bound implementation to effective rollout and monitoring the adherence to the same.
change in the business environment be it new technology competition new features requires to timely action to have the edge and be better than the competition.
lot of reliance on the service provider proper definition and monitoring of the service level agreement with the service providers.
the set up of the offshore companies in various countries and jurisdiction understanding of the respective regulations and understanding of the tax implication in order to have the best structure
| KRA (Accountabilities) (Max 1325 Characters) | Supporting Actions (Max 1325 Characters) | |
|---|---|---|
| KRA1 | Design & implement the Quality Assurance Initiative | the process and adherence to the regulations and standard operating practices. gaps in the processes and risk associated with a view to improve the processes. external profession firms to carry out the reviews |
| KRA2 | Effective roll out of new initiatives regulatory changes and service features and enhancements | new initiatives and features of processes to build process and cost efficiency |
| KRA3 | Design build and coordinate the BCP of the organisation | the BCP and implement the same. update and maintain the BCP plan. periodic BCP drills |
| KRA4 | Build and maintain an effective MIS and BI systems | and timely MIS reporting. the existing Business intelligence tool |
| KRA5 | Vendor management - tie up with vendor. | up with vendors and service providers SLA and projects |
| KRA6 | Re-engineering and standardisation of process | comprehensive operating manuals with inputs from the functional teams improve upon the existing processes |
About Company
Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.
