Lead Engineer, Systems Engineering

Lead Engineer Platform

Job Summary:

The Salesforce Platform Lead will serve as the technical owner and strategic driver of Cencoras Salesforce platform with a primary focus on enterprise release management platform health maintenance and long-term platform modernization. This role is responsible for establishing and continuously maturing the processes tooling governance and engineering standards that ensure Salesforce releases are delivered safely reliably and at scale across a complex multi-team multi-cloud Salesforce environment. The Salesforce Platform Lead will lead platform lifecycle planning including org health assessments technical debt remediation legacy modernization initiatives and proactive adoption of Salesforces evolving platform capabilities. Acting as the central authority on platform stability and evolution this leader partners with development teams IT operations security and senior business stakeholders to keep the Salesforce platform performant compliant secure and future-ready. The ideal candidate is a seasoned Salesforce professional with deep expertise in release engineering DevOps practices platform governance and a proven track record of leading large-scale Salesforce modernization programs.

What Youll Do:

Salesforce Release Analysis & enablement

• Lead theRelease process for Salesforce changes ensuring all releases are properly reviewed approved risk-assessed and communicated to stakeholders.
• ManageSalesforce tri-annual release readiness coordinating impact assessments sandbox preview testing feature evaluation stakeholder communications and production readiness sign-offs for every Salesforce seasonal release (Spring Summer Winter).
• Definequality gates and automated testing requirements(Apex unit tests Jest Provar static code analysis) that must be satisfied prior to any production deployment.

Platform Maintenance & Operational Excellence

• OwnSalesforce org healthacross all environments continuously monitoring platform performance governor limit consumption storage utilization API usage and system stability.
• Leadplatform health assessments and technical audits identifying risks related to technical debt deprecated features security vulnerabilities and configuration drift.
• Managesandbox strategy and environment lifecycleincluding sandbox provisioning refresh scheduling data masking and environment-specific configuration management.
• OverseeSalesforce license management and org optimization tracking user license utilization feature license consumption storage management and cost optimization opportunities.
• Establish and maintainplatform monitoring and alerting frameworksusing Salesforce Shield Event Monitoring Health Check Optimizer and third-party observability tools.
• Driveincident management and root cause analysis (RCA)for platform outages deployment failures and critical production defects implementing preventive measures to reduce recurrence.
• Governdata management practiceswithin the platform including data archival strategies duplicate management large data volume (LDV) handling and data quality frameworks.
• Ensuresecurity and compliance maintenanceincluding regular reviews of profiles permission sets sharing rules connected apps and org-wide security settings in alignment with HIPAA SOX and Cencora IT security standards.
• ManageSalesforce Trust site monitoring and communicationof planned maintenance windows and unplanned outages to internal stakeholders.
• Coordinatethird-party ISV and AppExchange app managementincluding version upgrades compatibility testing license renewals and vendor relationship oversight.

Platform Modernization

• Define and execute amulti-year Salesforce platform modernization roadmap prioritizing migration from legacy configurations deprecated technologies and outdated customizations to modern Salesforce platform paradigms.
• Lead themigration from Classic to Lightning Experience Aura toLightning Web Components (LWC) and legacy Process Builder/Workflow Rules toSalesforce Flow ensuring systematic low-risk modernization at scale.
• Drive adoption ofSalesforce DX (source-driven development)unlocked packages and2nd Generation Packaging (2GP)to modernize the development and deployment model.
• Evaluate and implementSalesforce AI and Einstein capabilities(e.g. Einstein Copilot Predictive AI Agentforce) as part of the platform modernization strategy.
• Champion the transition tomodular package-based architectureto improve deployment independence reduce org complexity and enable team scalability.
• Partner withenterprise architecture and IT leadershipto align Salesforce modernization initiatives with broader digital transformation and technology strategy.
• Build and maintain aplatform modernization backlog tracking technical debt remediation items deprecated feature migrations and innovation initiatives with clear prioritization and business value articulation.
• Drivedeveloper experience modernization improving tooling local development environments code quality standards and developer productivity frameworks across the Salesforce engineering teams.

Team Leadership & Enablement

• Lead mentor and develop across-functional team of Salesforce Senior Developers Release Engineers and Administratorsacross multiple functional domains (Sales DevOps Experience Cloud Data Cloud Sales Cycle).
• Establishteam-wide engineering standards coding guidelines peer review processes and knowledge-sharing practices.
• Foster aculture of operational excellence continuous improvement and innovationwithin the Salesforce platform team.
• DriveSalesforce release training and enablementprograms to upskill development teams on new platform capabilities release readiness and modernization technologies.

Stakeholder & Vendor Engagement

• Serve as theprimary escalation point and technical spokespersonfor all Salesforce platform release maintenance and modernization matters with IT leadership business stakeholders and executive sponsors.
• Manage theSalesforce vendor relationship liaising with Salesforce Account Executives Technical Account Managers (TAM) and Premier Support teams to maximize platform value and resolve critical issues.
• Leadplatform roadmap reviews and steering committee presentations articulating modernization progress platform health status and strategic recommendations.
• Collaborate withsecurity compliance and risk teamsto ensure platform changes meet enterprise governance and regulatory requirements.

Basic Qualifications:

• Bachelors degreein Computer Science Information Technology Software Engineering or a related field (or equivalent practical experience).
• Working knowledge of Salesforce administration configuration customization and declarative platform capabilities.
• 8 yearsof Salesforce platform experience including at least3 years in a platform lead Salesforce release management or architect role.
• Deep expertise inSalesforce release managementincluding CI/CD pipeline ownership deployment tooling (Copado SFDX GitHub Actions) and change management governance.
• Strong hands-on knowledge ofSalesforce DevOps practices: source control branching strategies automated testing environment management and deployment automation.
• Proven experience withSalesforce org health management: Health Check Optimizer Event Monitoring governor limits and performance tuning.
• Solid understanding ofSalesforce platform architecture: multi-org design metadata management data architecture integration patterns and security model.
• Experience leadingSalesforce modernization initiativessuch as Classic-to-Lightning migration Flow migration or LWC adoption.
• Familiarity withSalesforce tri-annual release managementincluding sandbox preview testing impact assessment and production readiness processes.
• Strongstakeholder management communication and executive reportingskills.
• ActiveSalesforce Certified Platform Developer Iand at least oneadvanced or architect-level Salesforce certification.
• Experience withAgile/Scrum or SAFe delivery frameworksat a program or portfolio level.
• LeadData Cloud adoption and integrationinto the broader Salesforce platform enabling unified customer profiles and data-driven personalization across clouds.
• Platform Dveloper II certification

Preferred Qualifications:

• Application Architect certification
• Assess and modernizeintegration architecture migrating legacy point-to-point integrations to scalable event-driven patterns using Platform Events Change Data Capture (CDC) and middleware platforms (e.g. MuleSoft

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Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned