Lead Engineer AIOps

Presidio Where Teamwork and Innovation Shape the Future
AtâPresidio were at the forefront of a global technology revolution transforming industries throughâcutting-edge digital solutions and next-generation AI. We empower businessesand their customersto achieve more through innovation automation and intelligent insights.

The Role
As a Lead AIOps Engineer you will operate at the intersection of application development platform engineering and AI-driven operations taking ownership of technical workstreams guiding your team through delivery and ensuring solutions meet client expectations at every stage. You will make day-to-day technical decisions provide hands-on direction and bridge the gap between engineering execution and client needs ensuring solutions are well-designed maintainable and delivered with quality.

This is a role for someone who is equally comfortable writing code and leading a small team driving engineering rigour championing AI-accelerated development practices and contributing to a culture of continuous improvement. You will engage with clients during delivery participate in solution design discussions and represent Presidios engineering standards as a trusted practitioner on the ground.

Required Skills

AI Development:

• AI adoption for development & operations activities
• AI-accelerated development using tools such as Claude ChatGPT Cursor GitHub Copilot etc.
• AIOps platform design & implementation
• AI/ML model integration for Ops use cases
• RAG (Retrieval-Augmented Generation) development
• Agentic AI / autonomous workflow development

Platform & Application Engineering:

• Cloud: AWS or Azure (preferred); GCP considered
• Computing / Networking Services
• Database / Storage Services
• Serverless concepts / Deployments

DevOps:

• CI/CD: GitLab GitHub Actions Azure DevOps Jenkins etc.
• Infra Automation: Terraform CloudFormation Bicep Pulumi etc.
• Containers: Docker On-Prem K8s EKS AKS Helm etc.
• Observability & monitoring toolchains

Programming Skills:

• Languages (any one or two): Java / .Net Python Go C# JavaScript
• Frameworks (any one or two): Angular React with NodeJS
• Databases: Relational (Postgres MySQL Oracle etc.) and NoSQL (MongoDB Amazon DynamoDB Cassandra etc.)
• Back-end development and basic microservices implementation
• Data (any one or two): Data Migration/Modernization Data Engineering DataOps / MLOps etc.

Job Responsibilities

• Leads the design and architecture of software and platform solutions by deeply understanding business needs; translating requirements into scalable maintainable system designs across the full software development lifecycle.
• Evaluates operational and technical feasibility of proposed solutions; provides architectural guidance and sign-off on solution approaches across the team.
• Owns documentation standards establishing and enforcing best practices for flowcharts architecture diagrams code comments and technical specifications across the team.
• Defines system specifications standards and programming guidelines; ensures solutions are built to those standards consistently across delivery workstreams.
• Leads the design and operationalization of AIOps platforms that automate event correlation anomaly detection and incident remediation across client environments; accountable for platform reliability and outcomes.
• Defines the strategy for integrating AI/ML models into operational workflows including predictive alerting root-cause analysis and capacity forecasting and oversees implementation by the engineering team.
• Architects RAG pipelines and Agentic AI workflows; makes key technology and design decisions and guides senior and junior engineers through implementation.
• Owns and enforces the AI Development Lifecycle (AIDLC) across the team setting standards for problem framing data readiness model selection integration testing deployment monitoring and responsible AI practices.
• Drives AI-accelerated development practices across the team establishing norms for the usage of tools such as Claude ChatGPT Cursor and GitHub Copilot to improve engineering velocity code quality and delivery outcomes.
• Owns CI/CD pipeline architecture and infrastructure-as-code standards; reviews and approves pipeline designs before production deployment.
• Oversees containerized workload strategy on Kubernetes (EKS AKS or on-prem) including cluster design scaling policies and operational runbooks.
• Leads observability strategy definition establishing metrics logs and traces standards organisation-wide and driving adoption of AI-driven insights into monitoring client engagement across the full lifecycle leading discovery workshops owning solution design presenting architecture proposals and participating in pre-sales activities and client governance reviews.
• Identifies and pursues automation and process improvement opportunities; conducts systems analysis and recommends changes in policies tooling and engineering procedures at both team and client levels.
• Updates job knowledge by staying current with state-of-the-art development tools programming techniques and emerging technologies; actively participates in industry communities publications and professional networks.
• Mentors and develops engineers across the team providing technical guidance career coaching code review and educational opportunities; accountable for raising the overall capability of the engineering team.

Your future at Presidio
JoiningâPresidioâmeans stepping into aâculture of trailblazersthinkers builders and collaboratorswho push the boundaries of whats possible. With our expertise inâAI-driven analytics cloud solutions cybersecurity and next-gen infrastructure we enable businesses to stay ahead in an ever-evolving digital world.

Hereâyour impact is real.âWhether youre harnessing the power ofâGenerative AI architecting resilientâdigital ecosystems or drivingâdata-driven transformation youll be part of a team that is shaping the future.

Ready to innovate Lets redefine whats nexttogether.

About Presidio
At Presidio speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation security networking digital transformation and cloud computing. Presidio fills gaps removes hurdles optimizes costs and reduces risk. Presidios expert technical team develops custom applications provides managed services enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit .

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds including underrepresented and marginalized communities. We encourage women people of color people with disabilities and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

Recruitment Agencies Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.

Required Experience:

Senior IC