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Lead Continual Improvement

Financial Services

Job Location:

New Delhi - India

Monthly Salary: Not provided by the employer

Posted: 11 July 2026 (30+ days ago)

Application Deadline: 14 October 2026

Vacancies: 1 Vacancy

Job Summary

1) Job Purpose

To act as bridge between Service team and Factory / Technical / Design / supply chain

To convey issues of field to backend teams teams for CAPA

To convey backend requirements for implementation to Service team

To assist in formulation of Service SOPs technical part in detail

To work in direction of improving service work Productivity in Survey / Installation and post warranty working

To give training to stakeholders

To visit escalated sites for gathering data

To audit Sites and fabricator factories

4) Key Result Areas/Accountabilities:
Key Result Areas/Accountabilities	Supporting Actions
Formulation of Technical SOP	Technical SOP to be released across all
Monitoring of NCR ( Non conformance report ) with timelines	Coordination with service team and backend teams across factory/technical team for data collection and review at plant level for closure
Training to service team	Coverage of all service team members for all modules identified
Escalated technical issues resolution	Visit to escalated sites for onsite issue observation
Improvements initiative with measurements of level achieved	Listing of initiatives along with monitoring of improvements with some defined measurement process

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About Company

Financial Services

Discover a world of financial solutions at Aditya Birla Capital – your trusted partner for investments, insurance, loans, and a wide range of financial services in India.

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